How to do a good job in tourism safety work plan

In order to ensure that tourists have a pleasant and safe travel experience, we need to do a good job in safety prevention. The following is an example of the travel safety work plan compiled by Zhishi Bian Xiao. I hope it is useful to everyone.

Tourism safety work plan 1

All relevant units:

20 17 Spring Festival travel rush is coming, to prepare for 20 17 Spring Festival travel rush? Golden week? Holiday travel safety work, and continue to achieve results? Safety, order, civilization and benefit? In order to improve the good image of Guilin as an international tourist destination and ensure that people and tourists have a happy, peaceful and peaceful Spring Festival holiday, this scheme is formulated according to the requirements of the Municipal Holiday Office and the county party committee and government to do a good job in the safe reception of Spring Festival holiday tourism.

I. Guiding ideology

Fully implement the spirit of the Third, Fourth, Fifth and Sixth Plenary Sessions of the 18th CPC Central Committee, strictly follow the requirements of the central leading comrades on safety work, earnestly do a good job in the supervision and management of tourism safety in crowded places during holidays, strengthen the investigation of potential safety hazards in various fields and industries, implement various preventive measures, and prevent serious accidents.

Second, organize and lead.

The county holiday tourism work leading group is responsible for unified leadership and coordination of the county's Spring Festival holiday tourism safety reception work. Each member unit shall do all the work according to their respective responsibilities, and require leaders and staff to be on duty, and set up duty telephones. The duty watch shall be submitted to the county holiday office before June 25, 65438 (the county holiday office is located in the office of the Tourism Bureau).

The executive director of this year's Spring Festival Holiday Office is Su (65438+1October 27th-February 2nd, mobile phone:), and the duty room is located in the office of the Tourism Bureau (duty phone:), which requires 24-hour telephone access.

Third, the key work

(a) highlight the key points and do a good job in holiday tourism safety.

All relevant departments should put tourism safety in a prominent position, maintain a high sense of responsibility and vigilance in accordance with the requirements of the Notice of the State Council on Further Strengthening the Work of Enterprise Safety in Production, resolutely overcome the feeling of slackness, and conscientiously do a good job in holiday tourism safety. In accordance with the requirements of the emergency plan for tourism emergencies, carefully organize safety drills to improve emergency response capabilities. According to the requirements of the Implementation Plan for Rectifying and Standardizing the Tourism Market Order in xx County, we will further strengthen the awareness of tourism safety, strengthen departmental cooperation, further implement the safety responsibility system, strengthen safety supervision, and improve the emergency plan to ensure the safety and order of the holiday tourism market in our county.

1. Strengthen the safety supervision of key parts. Focus on the inspection of the county's tourist attractions, tourist festivals, tourist-intensive places, transportation distribution centers, tourist accommodation facilities, tourist dining places, large-scale sightseeing and amusement facilities, entertainment places and dangerous road sections, promptly eliminate all kinds of safety hazards and enhance safety and security capabilities. Public security, transportation and other departments should strengthen the inspection of tourist vehicles.

2. Strengthen the safety supervision of key links. Intensify the investigation and punishment of all kinds of illegal tourism festivals to ensure that no serious tourism traffic accidents occur.

3. It is necessary to strengthen the inspection of tourist catering units, ensure the safety of tourists' meals in an all-round way, strengthen the supervision and training of travel agencies and tour guides, ensure the legitimate operation of travel agencies and tour guides, earnestly perform the duties of reminding tourists of safety information, and do a good job in food safety and health promotion.

4. Strengthen safety education and publicity. It is necessary to strengthen safety education in tourism professionals, raise safety awareness, implement safety responsibilities, and enhance the ability to identify and deal with emergencies; Strengthen the safety of tourism teams, improve the level of safety prevention and control, and ensure the safety of team tourism. Travel agencies, scenic spots, hotels, star-rated farmhouses, etc. Tourism safety publicity should be done well during the festival.

5. Strengthen early warning and emergency preparedness. County Public Security Bureau, Tourism Bureau, Transportation Bureau, Health Planning Bureau, Meteorological Bureau, stations and other relevant departments should further strengthen cooperation, do a good job in monitoring and early warning, information communication and travel tips, timely warn potential risks that may affect travel, such as traffic congestion, disastrous weather and public health incidents, and guide self-driving tourism and outbound tourism to be carried out safely and orderly. All departments should carefully formulate emergency plans, improve emergency mechanisms, strengthen emergency duty, enhance emergency response capabilities, and ensure timely and effective response to various emergencies. Investigation and supervision, according to? Who's in charge? Who's in charge? Strict approval and filing system for large-scale public meetings and festivals. The activity plan and emergency plan should be submitted for approval at the same time, and the emergency plan should implement the responsibilities, personnel and measures. Implement the responsibilities of the organizer and site manager to ensure safety. Focus on the dynamic inspection and timely maintenance of tourist traffic and sightseeing links such as tourist vehicles and roads in the county, strengthen the warning signs and police deployment of key road sections and crossings, strictly investigate and deal with illegal operations, and ensure that serious tourist traffic accidents do not occur.

(two) standardize the market order, improve the quality of tourism services, and create a good atmosphere for holiday tourism.

All tourism enterprises should advocate honest management and honest service, and shall not reduce the service quality and service standards and other behaviors that harm tourism consumers. Severely crack down on soliciting customers, operating without a license, asking for tips and extorting tourists. In all aspects of receiving tourists, we should be patient, meticulous and thoughtful, and create a warm, comfortable and peaceful tourist environment. All tourism enterprises must have a special person responsible for the management of tourists' complaints. Complaints against tourists should be properly handled in a timely manner, and explanations and appeasement should be done to avoid disputes. If it can't be handled, it should be reported to the tourism authorities in time.

(3) Create a civilized environment and resolutely punish uncivilized behavior.

Strengthen civilized propaganda and guidance. Civilized tourism activities should be carried out in all scenic spots, and set up at the main entrances and exits, tourist centers and core attractions of the scenic spots. Civilized tourism? A sign to guide tourists to consciously travel in a civilized way. Civilized tourism clauses should be added to the travel contracts signed by travel agencies and tourists. Strengthen the propaganda and guidance of civilized tourism before departure. Tour guides should strengthen the propaganda and guidance of tourists' civilized behavior, remind and correct tourists' uncivilized behavior in time, be civilized and polite tourists, and effectively improve the civilized quality of tourists.

(4) Do a good job in handling tourist complaints.

Tourism departments should conscientiously do a good job in accepting and handling tourist complaints during the Spring Festival of 20 17, and deal with complaints immediately, without prevarication or delay.

(5) Carefully organize Spring Festival holiday tourism activities and give full play to the comprehensive effects of holidays.

All departments and tourism enterprises should, according to the characteristics of the Spring Festival tourism market, increase the promotion of various new tourism products, organize and launch a number of tourism festivals with local characteristics, outstanding connotations, diverse forms and strong participation, as well as holiday tourism products such as folk tourism and rural tourism. Actively guide tourists to carry out personalized tourism activities such as eco-tourism, rural tourism, cultural tourism, leisure and holiday tourism, go on road trip and self-help tourism, so as to improve the quality of tourism services. Propaganda departments should pay more attention to and do a good job in the news propaganda of Spring Festival holiday tourism, and guide the news media to strengthen publicity and market guidance. Statistics, tourism and other relevant departments and tourism enterprises should broaden information dissemination channels, expand information services, fully grasp market changes in a timely manner, release tourism information with practical value to the public in a targeted manner, implement the daily newspaper system of holiday tourism information, and feed back market information in a timely manner.

(6) Do a good job in internal management.

During the Spring Festival holiday, all tourism enterprises should do a good job in internal management, internal security, anti-theft and fire prevention. Strengthen employee education and training, and improve the quality of employees. Guide employees to carry out healthy and beneficial cultural and recreational activities and prevent employees from participating in gambling and illegal activities.

Fourth, the job requirements

(1) Publicity and launch

All tourism enterprises should do a good job in the propaganda and mobilization of their own units, make comprehensive arrangements for the Spring Festival holiday tourism, raise the awareness of employees ideologically, and encourage employees to devote themselves to the Spring Festival holiday tourism with full spirit.

(2) Time arrangement and requirements

The travel time for the Spring Festival holiday is 20 17 65438+ 10 from October 27th to February 2nd, and the working days for the Spring Festival holiday are 5 days before and 3 days after the festival. To implement a 24-hour duty system, build

Establish and improve the communication network and the reporting system for major situations, 20 17 1.2.

Report to xx County Holiday Tourism Leading Group Office (Tourism Bureau Office) the personnel on duty and the telephone number on duty.

(3) Carry out major inspections.

All tourism enterprises must carry out self-examination as required before the festival, and rectify hidden dangers in time until they are qualified. The Tourism Bureau will inspect all units before June 23rd.

(4) Submit information

All tourism enterprises should report the reception of tourists during the holiday season to the Tourism Bureau in time, especially the tourist attractions should report the reception number of the day to the Tourism Bureau before 4: 00 pm. So that the tourism bureau can grasp the situation and implement dynamic management.

(5) Post-holiday summary

Within two days after the festival, all tourism enterprises should submit a written summary of the holiday reception of their own units to the County Holiday Office (Office of Tourism Bureau).

Xx County Holiday Tourism Work Leading Group Office

Tourism safety work plan II

In order to do a good job in tourism safety production and effectively prevent and contain serious accidents, Kenli County Tourism Bureau insists on? Safety first, prevention first and comprehensive treatment? Policy, and constantly build up? Responsibility network, supervision network, safety network? For the safe production of content? Triple network? , strengthen daily supervision, pay close attention to special rectification, and ensure the continuous and stable situation of tourism safety production in the county.

First, strengthen organizational leadership and ensure the implementation of responsibilities. Further adjust and enrich the leading group for safety work, improve the emergency plan for tourism safety, sign the responsibility book for target management of tourism safety production with all travel-related enterprises, and require all enterprises to strengthen organizational leadership, formulate detailed work plans and emergency plans, strictly implement the main responsibility, leadership responsibility and management responsibility for tourism safety production, and earnestly implement the responsibilities, plans and measures to ensure the safety of tourists' lives and property.

The second is to strengthen supervision and strengthen the implementation of measures. Strengthen the supervision of travel agencies, star-rated hotels and A-level scenic spots to implement the travel safety system and safety measures, urge travel agencies to do a good job in the insurance of travel agency liability insurance, sign standardized and effective travel charter contracts, strengthen the safety education and training for tour guides and tour leaders, establish and improve emergency plans and conduct regular drills; Cooperate with relevant departments to do a good job in the safety management of travel-related enterprises such as star-rated hotels and A-level scenic spots, and refuse to recommend, evaluate and review travel-related enterprises that have not obtained the certification license of health, quality supervision and fire protection departments or whose certification license has expired; Organize and implement education and publicity on tourism safety and emergency rescue, and improve the safety quality and protection ability of tourism professionals.

The third is to carry out hidden dangers investigation and do a good job in rectification and implementation. In the tourism industry of the county, we will conscientiously carry out various special safety rectification actions, conduct a comprehensive and detailed inspection of the safety production situation of all travel-related enterprises in the form of unannounced visits, promptly investigate potential safety hazards, and achieve full coverage, leaving no dead ends, blind spots and going through the motions. Put forward rectification opinions on the identified safety hazards, issue a written rectification notice, track and implement the rectification of safety hazards in place, and prevent the occurrence of tourism safety accidents.

The fourth is to strengthen emergency duty to ensure smooth information. All travel-related enterprises are required to strengthen emergency duty, strictly implement the 24-hour duty system for responsible persons and key positions, conscientiously implement safety precautions to ensure the personal and property safety of tourists, and report information in a timely manner according to regulations on the premise of properly handling all kinds of disasters, accidents and abnormal situations that have occurred or may occur. It is strictly forbidden to report late, report late, fail to report, make a false report or conceal, which will delay the best time to deal with the problem, ensure the smooth flow of information and timely and effective emergency response, and ensure tourism.

Tourism safety work plan 3

How to do a good job in tourism safety work plan

First, strengthen publicity, guide training, and sing the main theme of tourism safety. Conscientiously carry out various tourism safety publicity activities such as tourism safety, sightseeing safety and outbound tourism safety, and promote the awareness of safe tourism in the whole society. Further strengthen safety knowledge education and training in tourism professionals, actively carry out safety knowledge, emergency rescue knowledge and rescue knowledge training for employees of various tourism enterprises, and improve tourism professionals's professional quality and ability to deal with emergencies alone.

Second, improve the system, implement standards and ensure the standardized operation of the industry. On the basis of understanding the revision and improvement of the safety management rules and regulations of travel agencies in the city, the Municipal Tourism Bureau will implement a systematic safety management system for travel agencies in the city according to the actual situation of travel agencies in the city. Recently, the Municipal Tourism Bureau signed letters of commitment with star-rated hotels, travel agencies and Du's tourist attractions, urging them to do a good job of decomposition and implementation at all levels to ensure safe production? One vote veto? System, in order to strengthen the restraint mechanism of production safety work.

Three, strict investigation, supervision and rectification, eliminate the hidden dangers of tourism safety. Specially deploy tourism safety work such as Mid-Autumn Festival, Eid al-Adha, National Day and major festivals, and guide and urge tourism enterprises to carry out in-depth and meticulous safety inspection. In conjunction with the fire, quality supervision, food hygiene and other departments to form an inspection team to investigate the tourism safety hazards of key scenic spots, star-rated hotels and travel agencies in our city. Up to now, * * * has inspected tourism enterprises for 25 times, investigated 35 general hidden dangers and rectified 35 items, with a rectification rate of 100%. Focus on standardization of safety production in tourism enterprises. At present, three star-rated hotels in the city have basically completed the standardized assessment of safety production. Focus on strengthening the safety supervision of travel agencies' car rental and "travel contracts" to effectively curb the occurrence of serious traffic accidents.

Fourth, improve work style and on-site service to promote the safe development of tourism. Explore new management and service methods, standardize the safety management of tourism enterprises, in order to? Year of improving tourism service quality? Activities as an opportunity to actively coordinate the city's fire, quality supervision, food and drug supervision and other departments to go deep into the city's tourism enterprises, provide on-site business services, improve the safety management of tourism enterprises, and further eliminate the security risks existing in the operation process of tourism enterprises.

Five, strengthen the duty, smooth information, do a good job in tourism complaints and consultation. During the legal traditional holidays, it is necessary to effectively implement the personnel on duty, implement 24-hour duty, keep abreast of the safety production trends, ensure the smooth flow of information, handle emergencies and abnormal situations in time and report them truthfully.