Why do online applications for Luoyang travel tickets always fail?

According to Luoyang Municipal Bureau of Culture, Radio, Television and Tourism (Tourism):

To apply for an annual pass online, you need to prove that you are applying for it in person, so you need to upload a photo of your ID card that matches your photo when applying. In order to ensure the authenticity of the information, the face comparison is compared with the public security system. As a result, the face comparison of some tourists is unsuccessful. The main reason is that the ID card photo and the personal photo are not successful. There may be differences or problems such as photo lighting, angle, and clarity. In order to ensure the authenticity of the online annual pass information, tourists whose face comparison is unsuccessful can only go to offline sales points to manually apply for annual passes.

If any problem occurs, please call the consultation hotline in time:

1. Issuance Department: 0379-62110000

2. Technology Department: 0379-62110003

(08:30-12:00 in the morning, 14:00-17:30 in the afternoon)