Civilization etiquette knowledge

Civilized manners are very important. It can reflect a person in all kinds of details. Do you know these civilized etiquette knowledge? Let's have a look.

Civilized etiquette knowledge 1

(3) Etiquette in introduction

When guests come to the office to meet the leaders, they are usually introduced by the office staff. On the way to guide the guests to the leadership office, the staff should walk a few steps in front of the guests to avoid turning their backs on them.

Don't walk around casually while accompanying guests to meet leaders. You can say something decent at will or introduce the general situation of your unit.

Before entering the leadership office, you should knock gently and get permission before entering. You can't rush in. When knocking at the door, you should

Tap lightly with your knuckles, but don't beat hard. After entering the room, you should nod to the leader first, and then introduce the guests to the leader. Pay attention to the wording when introducing, signal with your hands, but don't point your finger at each other. The order of introduction is generally to lower the status,

Young people are introduced to high-ranking, elderly people; Introduce gay men to lesbians; If several guests visit at the same time,

It is necessary to introduce them in turn according to the position. When you leave the room after the introduction, be natural and generous, and keep a good posture.

Turn around and close the door gently after going out.

(4) go on road trip

Office staff should pay attention to when accompanying leaders and guests to go out by car:

(1) Let the leaders and guests go first, and then go by themselves.

(2) Take the initiative to open the car door, and signal with the hand, and then close the door after the leaders and guests sit tight. Generally, the right door of the car is, and the right door is.

First, respect, so open the door on the right first, and don't use too much force when closing the door.

We are very particular about the seats on the bus. In China, the right is up and the left is down. When accompanying guests, you should sit on the guest's left. 「HTK」

(5) Deliverables and recipients

Sending and receiving things is a common behavior in life.

The basic requirement of etiquette is to respect others. Therefore, when handing things, you must use both hands to show respect for each other. For example, submit a name.

It is introduced that the two sides often exchange business cards with each other. When submitting a business card, you should respectfully hand it in with both hands and put it

Face to face. When accepting other people's business cards, hold them respectfully with both hands. After receiving the business card, read it carefully.

Read the contents of the business card consciously, and don't put it in your pocket or throw it around without reading it.

(VI) Meeting Etiquette The general etiquette of a meeting mainly includes the following points:

(1) Make the meeting notice clear.

(2) It is planned to send a meeting notice. The notice of the meeting must specify the time, place, theme and participants of the meeting. ask

Notify the participants in advance at a certain time so that they can get ready.

(3) Arrange the meeting place. The size of the venue depends on the content of the meeting and the number of participants. If the site is difficult to find, signposts should be installed near the site for guidance.

(4) The meeting time should be compact. Open? Marathon? A long meeting is often a long report on it and a whisper on it.

My ears kept yawning. So? Short and pithy? Effective use of time and discussion of substantive issues should be a very important part of meeting etiquette.

(5) Greeting etiquette. For some large and medium-sized meetings, we should conscientiously do a good job in welcoming the participants. Usually it should be in a meeting.

A meeting group was formed to deal with related issues.

Six, daily communication etiquette

(1) Banquet etiquette

Banquet is one of the common forms of communication activities in public relations, and a proper banquet will add a lot of color to the friendship between the two sides. Be punctual when eating, tidy up your appearance and costume before going to dinner, and be neat and generous.

Guests should obey the host's arrangement when arranging banquets. After being seated, the host says hello, and you can start eating. Don't fill in too much when you take food. If it is not enough, you can take the exam again.

If the host takes food for you, say "thank you". Eat politely, shut up and chew slowly. Don't make any noise or vomit. Don't talk with food in your mouth. Cover your mouth with your hand or napkin when picking your teeth. When the host gets up to propose a toast, he should temporarily.

Stop eating and listen carefully. When clinking glasses, the host and guests touch first. Many people can raise their glasses at the same time, not necessarily clinking glasses. Don't drink too much. You can propose a toast, but don't force it.

(2) party etiquette

When attending the dance, gfd should be neat and generous, try not to eat food with strong pungent smell such as onion, garlic and vinegar, and don't drink too much.

Sex and wine, walk into the dance floor without sweating or fatigue. People with colds should not enter the dance floor. Those who can't dance yet had better not.

Now learn to dance on the dance floor, and then enter the dance floor after learning.

In general, men should take the initiative to invite women politely; If it is a superior-subordinate relationship, regardless of gender, the subordinate should be the master.

Invite superiors to dance. When dancing, be dignified, keep your body flat, straight, upright and steady, and avoid being frivolous and reckless; Men's movements should be gentle and elegant, not too tight or too close to women; Be polite in case you touch your partner's feet or bump into others.

Apologize to the other person's forehead. You can't stop dancing until a song is over. The male partner should send the female partner to the seat to express his gratitude, and the female partner should

You should nod back. In addition, we should pay attention to manners, maintain the order of the dance floor, do not smoke, throw peels around, laugh loudly, make noise at will, and put an end to all rude behaviors.

(3) Visiting etiquette

1. Invitation etiquette before visiting: Whether visiting for business or personal reasons, you should call the interviewee in advance. Contact content

There are four main points:

(1) Self-reported (name, company, position).

(2) Ask the interviewee whether he is at work (at home), whether he has time and when.

(3) Put forward the contents of the visit (business interview or courtesy visit) to prepare the other party.

(4) With the consent of the other party, agree on the specific visiting time and place. Pay attention to avoid eating and rest, especially taking a nap.

Time. Finally, thank each other.

2. Manners and manners during the visit:

(1) Be punctual and keep appointments.

(2) Pay attention to the art of knocking at the door. Knock on the door with your index finger, with moderate intensity, and knock three times at intervals in an orderly manner, waiting for an answer. If there is no answer,

You can knock harder and three times. If there is an answer, stand sideways on the right door frame, wait until the door opens, and then walk half a step forward, opposite to the owner.

(3) The host can't sit down casually until he gives up his seat. If the host is an elder or superior, you can't sit first without sitting. What do you want to say after the host gives up his seat? Thank you? , and then sit down in a polite posture.

The host handed Yancha his hands and thanked him. If the host has no habit of smoking, he should restrain his addiction and try not to smoke as much as possible to show respect for the host's habit.

When the host offers fruit, he should wait for the old man or other guests to start work before taking it himself. Even in your closest friend's house, don't be too casual.

(4) When talking with the host, the language should be polite.

(5) The conversation time should not be too long. When you get up to leave, you should say to the host: I'm sorry? Apologize After going out, turn around and take the initiative.

Reach out and shake hands with the host and say: Please stay? . After the host stops, take a few steps and then wave back. Goodbye? .

Seven, foreign etiquette

In international communication, protocol is a very important job, and many foreign affairs activities are often carried out through various communication etiquette activities.

All right. Generally speaking, all kinds of communication activities have certain practices all over the world, but countries often follow their own characteristics and customs.

Custom has its own unique way. In our foreign exchanges, we should not only carry forward the fine tradition of China's etiquette country, but also pay attention to etiquette.

Appearance and manners should also respect the customs and habits of various countries and nationalities, understand their different manners and manners, and learn from them.

And make us truly courteous in our foreign activities.

1. Etiquette: In foreign affairs, you should behave naturally, dignified and steady, and your expression should be natural, sincere and amiable, and you can't be informal. When standing, don't lean on your body, don't lean on the table or lean on it; When sitting, the posture should be correct, not

Kick your feet and shake your legs. Don't look lazy. Lesbians don't stretch their legs. When you leave, you should walk gently. If you encounter an emergency, you can speed up your steps, but don't run in a hurry. When you speak, don't make too many gestures, and don't laugh or shout.

2. Talk: When talking with foreign guests, the expression should be natural, the attitude should be sincere, the language should be civilized and the expression should be appropriate. others

Don't eavesdrop when talking to others alone. If you need to talk to someone, you should wait until someone else has finished. If you have something urgent to leave during the conversation, say hello and apologize. When talking with foreign guests, don't ask their age and resume.

Marriage, salary, clothing prices and other aspects of private life. When talking with foreigners, you'd better choose a happy topic that you like to hear.

Everyone will be interested in sports competitions, cultural performances, movies and TV shows, scenic spots, holidays, cooking snacks and so on.

Fun. This kind of topic makes people relaxed and happy and can be widely welcomed. If foreigners take the initiative to talk about unfamiliar topics, they should listen carefully and ask for advice seriously. Not to mention never pretending to understand, take the initiative to talk to foreigners about topics they have only a little knowledge of.

Civilization etiquette knowledge II

(3) Travel etiquette

1. Sightseeing: All tourists should take good care of the public property in the tourist area. Public buildings, facilities, cultural relics and historic sites, even flowers and trees, cannot be destroyed at will; Don't scribble, scribble or carve on columns, walls, monuments and other buildings; no

Spitting and urinating everywhere, polluting the environment; Don't throw peels, scraps of paper and sundries.

2. Hotel Accommodation: Passengers staying in any hotel should not make any noise in the room, so as not to affect other guests. suit

Waiters should be polite and thank them for their service.

3. Dining in a restaurant: respect the work of the waiter, be modest and polite to the waiter, and wait patiently when the waiter is too busy.

Wait, don't knock on the table or bowl, and don't shout. For the waiter's mistakes in work, we should raise them in good faith, not in cold words.

Irony.

Fourth, school etiquette.

As a special place for teaching and educating people, etiquette education is an important part of moral education and aesthetic education.

(A) student etiquette

Students are the main body of school work, so the common sense of etiquette that students should have is one of the important contents of school etiquette education.

Part. Students should observe certain etiquette in class, in activities and in the process of getting along with teachers and classmates.

1, classroom etiquette: observing classroom discipline is the most basic courtesy of students.

(1) Class: When the bell rings, students should sit in the classroom and wait for the teacher to attend class. When the teacher announced the class,

The whole class should stand up quickly and say hello to the teacher, and then sit down after the teacher answers. Under special circumstances, students should arrive at school on time.

Under special circumstances, if you have to enter the classroom after class, you should get the teacher's permission to enter the classroom.

(2) Listening: Listen carefully to the teacher's explanation in class, concentrate, think independently, and do an important job.

Remember. When the teacher asks questions, you should raise your hand first, and then when the teacher calls your name, you can stand up and answer. When you speak, be healthy.

Stand at attention, be natural and graceful, have a clear and loud voice, and use Mandarin.

(3) Class dismissed: When the class bell rings, if the teacher has not announced the class dismissed, students should listen to the class with peace of mind and don't be busy tidying up their books.

Ben, or make the table ping-pong, which is disrespectful to the teacher. During the class, all the students still need to stand up and interact with the teacher.

Tao:? Goodbye? . Students can't leave until the teacher leaves the classroom.

2, clothing instrument: the basic requirements for wearing are: fit; Timely; Neat; Generous; Pay attention to the occasion.

3. Respect teachers' etiquette: Students should take the initiative to salute and say hello to teachers when they go in and out or go up and down stairs to meet them on campus. When students enter the teacher's office, they should knock at the door first and get the teacher's permission before entering. Where teachers work and live, you can't

Feel free to go through the teacher's things. Students should not point and comment on teachers' appearance and clothes, but should respect teachers' habits and personality.

4. Etiquette between classmates: The deep friendship between classmates is the power of unity and friendship in life. Pay attention to the relationship between classmates.

Politeness is the basic requirement for you to have a good relationship with your classmates. Students can call each other by their first names, but they can't? Hello? 、

? Hey? Address your classmates with impolite words. When you want something from your classmates, you must use it. Please. 、? Thank you? 、? Can you? Deng Li

When borrowing school and daily necessities, you should ask for permission before using them, and return them in time after using them, and thank you. about

Students' misfortune, occasional failure and temporary backwardness in learning should not be ridiculed, ridiculed or discriminated against, but should be given.

Warm help. You can't judge your classmates' appearance, posture and clothes, and you can't give them insulting nicknames.

Never laugh at your classmates' physical defects. We must be cautious and respectful on these issues concerning self-esteem.

Don't talk about topics, and don't talk about classmates casually.

5. Assembly etiquette: Assemblies are often held in schools. Usually held in the playground or auditorium, due to the number of participants

There are many formal occasions, so we should pay special attention to the etiquette in the party. Flag raising ceremony: The national flag is a symbol of a country.

Raising and lowering the national flag is a way to educate teenagers in patriotism. Whether it is primary or secondary schools or universities, we should regularly promote it to the whole country.