Traditional Culture Encyclopedia - Tourist attractions - What are the responsibilities of travel agencies for flight cancellations?
What are the responsibilities of travel agencies for flight cancellations?
Legal analysis: If the travel itinerary is affected due to force majeure or an event that cannot be avoided despite the travel agency and its performance assistants having exercised reasonable care, and the contract cannot continue to be performed, both the travel agency and the tourist can terminate the contract; the contract cannot If the tourist does not agree to the changes, the contract can be terminated.
Legal basis: "Travel Law of the People's Republic of China" Article 67 If the travel itinerary is affected due to force majeure or events that cannot be avoided even though the travel agency and its assistants have exercised reasonable care, the travel itinerary will be affected. It will be handled according to the following circumstances:
(1) If the contract cannot be continued to be performed, both the travel agency and the tourist can terminate the contract. If the contract cannot be fully performed, the travel agency may change the contract within a reasonable range after explaining it to the tourist; if the tourist does not agree to the change, it may terminate the contract.
(2) If the contract is terminated, the tour organizer shall return the balance to the tourist after deducting the non-refundable fees paid to the local tour operator or fulfillment assistant; if the contract is changed, the amount increased accordingly The cost will be borne by the tourist, and the reduced cost will be refunded to the tourist.
(3) If the personal and property safety of tourists is endangered, the travel agency shall take corresponding safety measures, and the expenses incurred shall be shared between the travel agency and the tourists.
(4) If tourists are stranded, the travel agency shall take corresponding resettlement measures. Therefore, the increased food and accommodation expenses will be borne by the tourists; the increased return expenses will be shared between the travel agency and the tourists.
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