How long is the validity period for travel complaints?

Legal analysis: The statute of limitations for filing a complaint with the tourism complaint management agency to request protection of legitimate rights and interests is 60 days. The statute of limitations for complaints starts when the complainant knows or should know that his rights have been infringed. In special circumstances, the tourism complaint management agency The agency may extend the validity period of the complaint.

Legal basis: "Interim Provisions on Tourism Complaints"

Article 1: In order to protect the legitimate rights and interests of tourists and tourism operators, handle tourism complaints promptly and fairly, and maintain the reputation of national tourism, These regulations are formulated in accordance with the relevant laws and regulations of the People's Republic of China.

Article 2 The term "tourism complaints" as mentioned in these regulations refers to the complaints made by tourists, overseas travel agents, and domestic tourism operators against tourism operators and related parties who have harmed their legitimate rights and interests in order to safeguard their own and others' legitimate rights and interests in tourism. The service unit submits a complaint to the tourism administrative department in written or oral form and requests for handling.

Article 3 These regulations apply to complaints that occur during tourism activities within the territory of the People’s Republic of China.