Is there any after-sales service for tourism products (hotel products)? What after-sales services can be carried out?

There is after-sales service, and the after-sales services that can be carried out include: when the travel agency organizes tourists to complete the tour route, they will ask the tourists about the operation of the route, conduct investigations and solicit opinions, this is After-sales service. There are differences in the methods adopted, such as: distributing questionnaires to travel team members; verbally soliciting opinions from tourists; calling tourists, etc. Through these methods, we can understand the rationality, practicality and perfection of the product in order to find out deficiencies, strengthen improvements, and further improve service quality.