Traditional Culture Encyclopedia - Travel guide - The threshold of tourism industry is very low. How to understand it?
The threshold of tourism industry is very low. How to understand it?
Tourism consists of six parts: food, shelter, transportation, shopping and entertainment. As a basic tourism organizer, travel agency includes basic functions such as manager, operation, sales, finance, administration and art design.
Among them, managers (bosses) need to know what other general enterprises need to know about business risks, tax knowledge, legal knowledge, business management, competitors, future development direction, personnel management, performance management, as small as customer information, ground connection quality, route knowledge, route arrangement, individual ability of tour guides, basic situation of car and meal attractions, etc. If something goes wrong, you will lose money.
And if we just say that sales is the basic work, it is also very complicated. People in our industry often say that to do tourism sales, you should at least have a general understanding of the basic situation, selling points, positioning, prices, climate, off-season, customs, visas, vehicles and shopping spots of tourist attractions all over the world and all over the country. Otherwise, the guests will ask you where it is suitable to go recently, and you can't say anything about Nuo Nuo. This is the basic professional knowledge. You must also know the common sense of finance, history, culture, language and law. Travel is full of pits. People often say that tourists should learn to protect themselves, but in fact, tourists should learn to protect themselves, otherwise the loss will outweigh the gain.
Knowing the above knowledge, you are just a salesman with basic business ability, and truly become a big shot in the industry, and your business ability is always the first. In addition to accurately finding your real customers, you should also learn to polish your own words to make your language more attractive to customers, and you should also build your own personal brand. Friends circle can't be chaotic. You need to know whether this selfie can arouse your customers' interest in chatting with you and make them recognize you. You should visit some key customers more, get to know each other, make friends sincerely and exchange resources with each other. In addition, the competition in the tourism industry is becoming more and more fierce, and we have to actively integrate into our customers' lives. For example, customers are doing WeChat business, so we should help them more and even join them. For example, if customers need to move today, we must ask them if they need help. In short, what customers value is what we should value. If you do, customers will come to you as long as they need it, then you are really successful. It is not a dream to earn millions a year.
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