Traditional Culture Encyclopedia - Travel guide - How to cancel travel reservations during the epidemic?

How to cancel travel reservations during the epidemic?

1. You can contact the relevant platform or unit where you purchased it at the time to request a refund. Normally, a full refund will be made within 7 working days without any handling fee. For details, you can go to the customer service of each major platform to ask questions.

2. If you are rejected, you can call the 12315 Consumer Association hotline to complain and try to negotiate with the platform to resolve the refund issue.

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