Free tour group, rights protection issues during the 5 days and 4 nights tour, please give me some advice

Dear, I understand how you feel.

How do I say this? I also do tourism. First, travel independently. The travel agency only provides air tickets and accommodation. The departure notice will tell you the flight time and accommodation location. You should double-check relevant information before departure. Secondly, if the return time is in the evening, we will write it as 22 o'clock instead of 10PM (because that is the way it is written abroad, AM in the morning, PM in the evening). The time on the ticket uses the 24-hour clock.

5 days and 4 nights. First of all, 24 hours does not have to be counted as one day. 5 days refers to the date span. From the notice, we know that the departure date is 3.10 days and the return journey is 14 days, so we can count them Number, 5 days: 10th, 11th, 12th, 13th, 14th, yes it is 5 days; 4 nights refers to: the night of 10th, 11th, 12th and 13th.

This is similar to when you stay in a hotel. If you arrive after 8 o'clock on the same day and before 12 o'clock on the next day, it will be counted as one day and you will be charged one night's room rate. If you check into the hotel in the afternoon, it will be counted as one day before 12 o'clock the next day, and you will be charged one night's room rate.

We are all from Chengdu. What I said may not be from your point of view and make you feel uncomfortable, but the purpose of doing this is to remind you not to do it again next time. It's so shaky.

For return tickets, if you miss the flight, you can get a refund to some extent, at least the fuel for the aircraft. For specific refund regulations, please refer to the airline's passenger regulations. Try to minimize losses.