When traveling in a group, the travel agency agrees to go to a certain scenic spot. But some tourists don't want to go, while others must go. How to deal with this situation?

In a group tour, if some tourists are unwilling to go to a certain attraction, while others must go, this may lead to conflicts and disagreements. In order to solve this problem, travel agencies can take the following measures:

1. Communicate in advance: Before the tour begins, travel agencies can communicate with tourists to understand their opinions and needs. For must-visit attractions, travel agencies can emphasize their importance and characteristics to increase tourists' interest and expectations. For attractions that you are unwilling to visit, travel agencies can understand the reasons and find solutions.

2. Flexible arrangements: Travel agencies can flexibly arrange itineraries based on tourists’ opinions and needs. For example, must-visit attractions can be arranged at the front or in the middle of the tourist route to minimize tourists' fatigue. For attractions you don’t want to go to, you can arrange them at the back of the tour route or replace them with other attractions.

3. Group arrangement: If the differences are large, the travel agency can consider dividing the tourists into two groups and going to different attractions respectively. This can not only meet the needs of both groups of tourists, but also reduce conflicts and disagreements.

4. Negotiate solution: If the above measures cannot solve the problem, the travel agency can negotiate with tourists to find compromises and solutions. For example, for must-visit attractions, you can consider adding other activities or entertainment items to make up for tourists' regrets. For attractions you don’t want to go to, you can try to offer other attractions or activities as alternatives.

In short, in group tours, travel agencies need to fully understand the needs and opinions of tourists, flexibly arrange itineraries, and minimize conflicts and disagreements. If disagreements cannot be resolved, negotiated solutions can be sought to achieve harmony and satisfaction among the travel team.