Traditional Culture Encyclopedia - Travel guide - What solutions can Chuanglve Technology provide for the tourism industry?
What solutions can Chuanglve Technology provide for the tourism industry?
1. Collect and integrate online and offline passenger journey data, integrate online website, applet, OTA and offline journey node data, and construct the view and perspective of the whole customer journey; Second, the construction of the label portrait system of "people, goods and fields" in tourism and hotel industry. Based on many years of service experience in the tourist hotel industry, Chuanglve Technology helps tourism enterprises to design a label portrait system of "people and goods yard", including passenger labels, hotel labels and tourism product labels. To help the tourism industry personalize marketing and services; Thirdly, around the AI application of the whole life cycle of passengers, the first purchase and repurchase cycle of customers in the tourism hotel industry is relatively long, and it is difficult for customers to maintain. The AI model around each stage of customer life cycle can effectively improve customer drainage, repurchase and loss recovery, and promote the promotion of customer life cycle value; 4. Real-time behavior analysis of online contacts in tourism enterprises. Affected by the epidemic, online app, applet and h5 are increasingly becoming the main business platforms of tourism enterprises. Chuanglve Technology provides online passenger behavior data collection and visual analysis to help online contact function iteration and operation strategy optimization; 5. Personalized recommendation and service for passengers throughout the journey, based on customer insight, combined with the marketing automation products of Chuanglve Technology, provide personalized product information and services at all nodes of the passenger journey, and enhance customer experience and transformation.
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