What is the travel reimbursement of ABC?

Under what circumstances can I complain and claim?

1, because the travel agency intentionally or negligently fails to reach the contents and standards agreed in the contract with the tourists, causing direct losses to the tourists;

2, because the service of the travel agency does not meet the standards prescribed by the state or industry, causing direct economic losses to tourists;

3, due to the closure, dissolution, bankruptcy or merger of travel agencies, causing economic losses to tourists.

What are the conditions for claiming compensation?

1. The claimant shall be the party whose legitimate rights and interests of tourism have been infringed (or his legal representative);

2. There is a clear defendant travel agency;

3. There are specific claims for compensation;

4. There are evidence materials;

5. It belongs to the compensation scope of the quality deposit of the travel agency.

Restrictions and deadlines for travel complaints

The limitation period for tourists to claim compensation from quality supervision offices at all levels is three months. The limitation period shall be counted from the time when the infringed fact occurs, and the request exceeding the limitation period shall not be accepted.