What should I do if I give a screenshot to customer service after Taobao's praise?

1. Log in to Taobao background and click "Bought Baby", as shown in the figure below.

2. After opening the "Bought Baby", find the baby you want to praise and confirm the receipt, as shown below.

3. After receiving the goods, evaluate and submit the baby, and save the screenshot praise page, as shown in the figure below.

4. Return to the "Bought Baby" page and click on all orders, as shown in the figure below.

5. Find the order just evaluated and click "Contact me", as shown in the figure below.

5. After clicking the seller Want Want, send the screenshot of the praise just saved to the seller, as shown in the figure below.

Extended data

According to Taobao rules

Article 39

Buyers and sellers can evaluate Alipay within 15 days after the successful transaction. The evaluation includes "credit evaluation" and "store rating".

Article 40

In the credit evaluation, if the appraiser gives favorable comments, the credit score of the appraised person will increase by 1 point; If you give a bad review, the credit score will be reduced by one point; If the evaluation is given within fifteen days or both parties fail to evaluate it, the credit score will remain unchanged. If the evaluator gives a favorable comment, but the other party fails to give an evaluation within fifteen days, the evaluator's credit score will be increased by one point.

For multiple Alipay transactions of the same commodity by the same buyer and seller within 14 days, only 1 point will be added for multiple positive comments, and 1 point will be deducted for multiple negative comments. In each natural month, when the same buyer trades with Taobao seller, the credit score increased by both parties shall not exceed six points; For the transaction between the same buyer and the seller of Taobao Mall, the buyer's credit score is only calculated for the first three times.

The evaluator can modify or delete the credit evaluation once within 30 days after making a moderate or bad evaluation. After thirty days, the evaluation shall not be modified. Taobao has the right to delete the foul language contained in the evaluation content.

Article 41

The store rating is made by the buyer to the seller, including four items: the baby is consistent with the description, the seller's service attitude, the seller's delivery speed and the logistics company's service. The score of each store is the arithmetic average of the scores given by all buyers for six consecutive months. If the buyer scores the items that match the description in the seller's shop score of Taobao Mall, his credit score will increase by one point.

Every natural month, the seller's store score is only calculated for the first three times for the same transaction between the buyer and the seller.

Store rating cannot be modified.

Baidu Encyclopedia-Taobao Rules?