Traditional Culture Encyclopedia - Travel guide - One of the travel contracts: single occupancy needs to make up the room difference. What do you mean?
One of the travel contracts: single occupancy needs to make up the room difference. What do you mean?
Extended data:
Rights of travel agencies:
1. Decide whether to accept tourists to join the tour group according to their physical health and related conditions;
2. Verify the relevant information provided by tourists;
3. Collect full travel expenses from tourists according to the contract;
4. In case of emergency, the tourism team can take emergency measures and ask the tourists to cooperate;
5. Reject the unreasonable demands of tourists beyond the contract.
Obligations of travel agencies:
1, to provide services for tourists according to the contents and standards agreed in the contract and travel itinerary;
2. Truthfully inform the specific itinerary and related specific matters before leaving the group, including but not limited to the important regulations, customs, safety measures and emergency contact information of the tourist destination;
3. According to the contract, arrange certified tour guides for the tourism team in accordance with the Regulations on the Management of Tour Guides;
4, properly keep all kinds of documents submitted by tourists;
5. Issue personal information security cards written in a fixed format and designated by tourists (including the name, blood type and emergency contact information of tourists). );
6. Make true explanations and clear warnings to tourists about matters that may endanger the personal and property safety of tourists, and take reasonable and necessary measures to prevent the occurrence of hazards. When the personal and property rights and interests of tourists are damaged, reasonable and necessary protection and rescue measures should be taken to avoid the expansion of the personal and property rights and interests of tourists;
7. Insure travel agency liability insurance in accordance with relevant laws and regulations;
8. Remind tourists to buy personal travel insurance;
9. Shopping and paid items shall be arranged in accordance with the contract, and tourists shall not be forced to shop or participate in paid items in disguise;
10. If the goods purchased by tourists in the shopping places arranged in the travel itinerary are fake and shoddy goods, the travel agency shall actively assist tourists in making claims. If the tourist cannot get compensation from the shopping place for more than 60 days from the date of claim, the travel agency shall pay in advance;
1 1. Provide tourists with legal travel expense invoices;
12, keeping the personal information of tourists confidential according to law;
13. Actively coordinate and handle tourists' complaints during the travel itinerary, and take appropriate measures to prevent the loss from expanding in case of disputes;
14. If you leave the tour group as a group worker, the travel agency that signed the contract will still bear the responsibilities and obligations stipulated in this contract.
The rights of tourists:
1. Ask the travel agency to cash the travel itinerary service according to the contract and travel itinerary;
2. Without prior consultation, refuse to transfer or join the tour group, and refuse to arrange paid items such as shopping outside the contract;
3. Ask the travel agency to issue an invoice when paying the travel expenses;
4, when the legitimate rights and interests are damaged, complain to the tourism, industry and commerce departments or ask the travel agency to assist in the claim;
5. Other rights granted to consumers by People's Republic of China (PRC) Consumer Protection Law and relevant laws and regulations.
Obligations of tourists:
1. Fill in the travel registration form, travel safety card and other contents truthfully, take responsibility for the contents filled in, and truthfully inform the travel agency staff of personal health information related to travel activities. The contact information provided must be frequently used or can be contacted in time;
2. Pay travel expenses according to the contract;
3. Complete the tour with the group according to the contract, cooperate with the unified management of the tour guide, and take measures to prevent the loss from expanding in case of emergency;
4. Abide by national and local laws, regulations and relevant regulations, and do not engage in illegal activities or participate in pornography, gambling and drug activities during the travel itinerary;
5. Abide by public order and social morality, and respect local ethnic customs; Respect the personality of tourism service personnel, behave in a civilized manner, do not scribble on landscapes and buildings, and do not spit or litter;
6. Take care of your luggage, especially valuables;
7. Disputes arising during travel should be settled on the principle of equal consultation, and appropriate measures should be taken to prevent the loss from expanding. It is not allowed to delay the trip or leave with a group by refusing to board the plane (car or boat);
8. During the self-arranged activities, you should choose activities within your own risk control scope and be responsible for your own safety;
9. When the legitimate rights and interests are damaged and the travel agency is required to assist in the claim, it shall provide legal and valid credentials.
Baidu Encyclopedia-Travel Contract
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