What is the installment service on JD.com and how to apply?

“Instalment products” is an installment service provided by JD.com for users to shop first and recycle later. By placing an order in the mall, users purchase installment products and only pay the down payment to obtain the product. Users only need to repay the loan on time and apply for recycling of the goods when it is due. If the product meets the recycling standards during recycling, the recycler will repay the balance; if it does not meet the recycling standards, the user will bear the balance. The installment fee is 0.75% (monthly), and the installment service fee for each installment = the total amount to be repaid * 0.75% (monthly).

1. "Instalment" application process

1. Enter the JD Finance app, click Baitiao-Consumption Installment-Mobile

2. Select the installment plan you want to make If you want to use the product, click the "Instalment Use" button to enter the application page (on this page, you can view the number of installments supported by the product and the installment service agreement). If you are not a Baitiao user, you will enter the reminder page to remind the user to activate Baitiao.

3. Read the service agreement and check "I agree" and click Confirm. After entering the order confirmation page, you can view the Baitiao Credit Credit Purchase Service Agreement.

4. On the order confirmation page, in addition to product information, price, harvest information and invoice information, relative contacts are required, including kinship, name and phone number.

5. After confirming the order information, click to pay the first installment, jump to the JD cashier, select JD Pay, enter the SMS verification code, and the payment is successful.

2. Refund, repayment and recovery methods for "installment use" products

1. You can purchase Baitiao Installment Loans through JD Financial Assets Page Baitiao+ (PC), JD Financial App, and Baitiao Installment Loan Enter the order repayment page through WeChat official account, SMS reminder, etc.

2. You can click the "Return Application" button within the return application time, and the recycler will process the user's return application. If the returned product meets the standards, the recycler will pay the balance; if it does not, the recycler will pay the balance. Standard, users are required to pay the balance. (The mall cooperates with recyclers to provide recycling services)

For example:

On April 28, the user chose to use the product in installments, divided into 9 installments, with a down payment of 433.24 yuan and each installment of 469.88 yuan*8 period, after paying the down payment and placing the order successfully;

The user’s first repayment date is May 28, and the return application time is from December 29, 2017 to January 28, 2018 (excluding the final payment period other than the last period);

The balance is shown on the bill as the 9th installment, and the balance amount is 200 yuan, which is different from the repayment amount of each period;

Users repay on time, Only after the return application time has been reached can you click "Return Application" and submit the product recycling form;

After the recycler receives the machine, if it meets the recycling standards, the recycler will bear the balance; if it does not meet the standards, the user will Continue to pay off the balance.

3. In the mall order center, select the installment order and click Apply for Refund. You can check the progress and results of the refund application at any time.