How to return the ticket for the same journey 15 yuan?

Refund the ticket by the following methods:

1. If you haven't picked up the ticket and the departure time is more than 3 hours, you can click "My Order" to apply for a refund yourself.

2. If the ticket has been picked up or the departure time is less than 3 hours, you need to go to the refund window of the train station for refund. When refunding tickets, you need to apply for refund three hours before departure, and you need to bring the original valid certificate of the passenger and the train ticket used when purchasing tickets.

It should be noted that you may have to pay a refund fee when you refund the ticket. The specific fee depends on your refund time and the distance from the departure time. If the departure time exceeds 48 hours, the refund fee is 5%, and the minimum is not lower than 2 yuan; If 24-48 hours before departure, refund fee10%; If the refund fee is 20% within 24 hours before departure.