What services does the airport VIP room provide?

(I) service objects and standards

1. service objects: diamond card and gold card members of Tianyi Customer Club, and silver card members in the province can also enjoy the airport VIP room service by redeeming points.

2. service standard:

service target

free times

deduction standard of points

number of accompanying persons

service conditions

diamond card members can enjoy 9 free service times within the validity period, and if they fail, they will be deemed as giving up. Points will be deducted if you use the free service more than once.

exclusive channel VIP room service needs to deduct 1 points/person;

the first class service needs to deduct 1 points/person-time; Paid to carry 3 people, the entourage is calculated as 1 person. I need to show my membership card, ID card and valid ticket certificate. If members do not board the plane, they will not provide VIP room service.

gold card members can enjoy 6 free service times within the validity period, and they will be deemed to have given up if they fail. Take 2 people with compensation, and the accompanying personnel shall be counted as 1 person.

silver card members do not need to deduct 1 points/person; Services will not be provided to members' accompanying staff for the time being.

(II) Service introduction (departure)

I) Exclusive channel VIP room service

1. Service location

VIP room No.8, West Finger Gallery, Airport Terminal. (service telephone number: 592-565233 or 592-578124)

2. service time: all-weather

3. service content:

provide one-stop services such as handling various boarding procedures, and enjoy VIP special security channels, free parking, free internet access and other services. The details are as follows:

(1) Handling flight and baggage consignment procedures;

(2) provide VIP special security check channel service;

(3) Provide flight information service, reminding service at boarding point, and send customers to board by special person or car;

(4) Free parking service. Customers' vehicles can be parked in the special parking lot in front of the VIP waiting area or other designated locations, and there is no parking fee for customers during the flight service period;

(5) Provide refreshment service, newspapers, magazines and other reading services, provide wired and wireless broadband Internet access services, and provide free on-demand interactive TV services.

note: members should arrive at the VIP reception desk 6 minutes before the departure time of the flight, so as to handle boarding pass, handing in luggage and purchasing insurance.

2) VIP service in the terminal building

1. Service location: next to Gate 3 of the airport terminal building (domestic first-class business class lounge), and the telephone number is 592-578365.

2. Service time: 7: -21: every day

3. Service content

Customers go through the normal boarding procedures and enter the terminal building, where they can enjoy free Internet access, free refreshments and other VIP rest services.

(1) provide self-service of tea, coffee, drinks and refreshments;

(2) providing flight information service and reminding service at boarding point;

(3) provide newspapers, magazines and other reading;

(4) provide wired and wireless broadband internet access services.

hope to adopt.