The China Consumers Association exposed six major travel terms and conditions. What pitfalls have you encountered?

Purchasing low-quality products, changing the itinerary at will, canceling the group without refund, and being blocked from refunding if the group is not completed are all the pitfalls I encountered when traveling.

Travel agencies refuse to take responsibility for purchasing inferior products at tourist attractions. This is a trap that people often fall into. When traveling to other places, you will find many products with local characteristics in supermarkets or shopping malls in scenic spots. At this time, I feel that these products are very attractive, and I always want to buy them back to share with family or friends, but I often buy them in these places. The product was of poor quality and I wanted to get a refund through the travel agency, but the travel agency shied away from responsibility and said that the situation had nothing to do with it.

Changing the itinerary at will is also a common pitfall when traveling. When signing a travel contract, you will often see a stipulation that the travel agency can adjust the itinerary at will without reducing the number of attractions. This is extremely unfair to consumers, because the itinerary they were optimistic about before signing the travel contract will be changed at will during the trip, and the three or four hours of play time originally planned were changed during the actual travel process. Changed to 1~2 hours.

Canceling a tour without refund is also a common pitfall when traveling. After paying the group fee and signing the travel contract, consumers do not have any right to cancel the trip. If they withdraw from the group and terminate the agreement, the paid group fee will not be refunded. This is an overbearing clause and infringes on the legitimate rights and interests of consumers. For a clause, the relevant departments should intervene in the investigation and not allow this kind of broadcast clause to exist, so as to prevent more tourists from encountering similar problems when traveling.

When traveling, we always join a tour group, but we often encounter situations where there are not enough people to form a group and the trip cannot take place. At this time, consumers will contact the travel agency and want to refund their group fees, but this Often you will be required to pay a certain amount of compensation. This is difficult for many consumers to accept, because failure to form a group because there are not enough people is not the responsibility of the consumer, but the responsibility of the travel agency. The travel agency should not pass this responsibility on to the consumer, let alone make the consumer pay compensation.