Speech at the working conference on special rectification of tourism market

1. Speech at the special rectification work conference of tourism market

On September 28th, 2020, Yang Jianqi, Vice Mayor of Shaanxi Province and Director of Public Security Bureau, presided over the meeting and delivered a speech. He asked:

First of all, prevention and early warning must be firmly in place. From now on, the American public security organs in this city will start 4N; Working mechanism, the impact of the Mid-Autumn Festival, National Day, new situations and new problems, early detection, timely investigation, to ensure the safety and stability of the city's overall social situation during the Mid-Autumn Festival and National Day.

Second, contradictions and disputes must be resolutely investigated and dealt with. It is necessary to deeply understand the society and different groups faced by post-epidemic syndrome, actively mobilize police departments and grass-roots police stations, identify and refine contradictions and disputes on the basis of early investigation and resolution, and ensure that all contradictions and risks are cleared up.

Third, anti-terrorism measures must be resolutely put in place. It is necessary to maintain a high degree of vigilance, keep a close eye on the key points of work, and refine and strengthen the investigation of hidden dangers before the festival to ensure that they are not out of control.

Fourth, measures to maintain the stability of letters and visits must be resolutely put in place. We should pay close attention to the outstanding problems in the current work, strengthen management, and create a good social security environment for the masses to celebrate the holidays with higher standards and stricter requirements.

Fifth, resolutely strengthen social prevention and control. It is necessary to strictly implement the requirements of inspection and control services, scientifically and clearly use the police, and focus on the time and areas where incidents occur frequently, so that the people can enjoy the holidays with peace of mind and travel safely.

Sixth, the management of tourist attractions must be resolutely put in place. It is necessary to carry out in-depth special rectification of public security in tourist attractions, timely release early warning information of tourist flow in scenic spots, and take measures such as safety early warning and crowd diversion to minimize safety risks and prevent accidents such as crowding and trampling.

Seventh, resolutely rectify hidden dangers of public security. It is necessary to vigorously rectify serious violations of road traffic laws and regulations and prevent serious traffic accidents and long-term and large-scale traffic congestion. It is necessary to strengthen the control of dangerous goods, do a good job in safety supervision of large-scale activities, and strictly enforce the Anti-Terrorism Law of People's Republic of China (PRC). 3100%; Deliver the system to the logistics industry to ensure that no public safety accidents occur.

Eighth, we must resolutely implement team discipline. It is necessary to strictly implement the duty standby system. Ensure that all police orders and decrees are effective and smooth. Educate the police to strictly implement various police orders and regulations, and successfully complete the two festivals with good police spirit and excellent team spirit.

2. Speech at the special rectification work conference of the tourism market

There are 72 springs in Jinan, especially Daming Lake, Baotu Spring, Wulongtan Park and Zhangqiu Baimai Spring. There are also ancient Qianfo Mountain, Nanyue Scenic Area, Red River and so on.

3. Speech at the special rectification work conference of the tourism market

First of all, take care of yourself at first. You must try your best to meet the needs of customers. It's ok for it to suffer a little loss at first. The specific aspects are as follows

It is not easy to travel well in 2008! Every detail is important. First of all, we must have strong professionalism, autonomy and flexibility. Prepare different tastes of sour, sweet, bitter, hemp, spicy and salty to meet the members of different teams. In order to improve work efficiency and avoid mistakes, we should pay attention to the following aspects.

First, humanization. When you answer the phone, you should be polite, modest, concise, agile, generous, considerate and considerate, and get into the habit of using modest words. If you care more, do it at once. Please rest assured and cooperate more, giving people a sense of intimacy and a warm wind. Every phone call, every confirmation, every quotation and every explanation should be full of emotion to show your sincerity in cooperation, your confidence in your homework and your strength in preparation. Letters and official documents should be standardized, literal, clean, clear, beautiful, concise, accurate and clear, so as to win the goodwill of the other party and exchange their trust and cooperation. The second is to be organized. Be sure to carefully read the reception plan sent by the other party, focusing on the number of people, the number of rooms used, whether there is a natural single room, and whether there are children occupying the bed; The exact time and port of arrival of busy traffic. If any problems are found in the verification, inform the other party in time and make changes quickly. In addition, it depends on whether there are ethnic minorities or religious believers among the staff and whether they have special dietary requirements, so as to inform the restaurant in advance; If you find a tourist celebrating his birthday in the local area, remember to send him a birthday cake to celebrate. If the number of people increases or decreases, the vehicle should be replaced in time. Organization is the core of standardization, the prelude to standardization and the basis of procedure.

Third, there is thought. Five reservations (booking rooms, tickets, cars, tour guides and meals) are the main tasks of travel agencies. Although things are complicated, we should always keep a clear head and implement them item by item. This is very similar to the marshalling station of the railway freight section. If the organization is not good, it will be chaotic, collapse or even out of touch. As the saying goes, a good memory is better than bad writing. Be patient and considerate, pay special attention to two words. The first word is fast. You don't have to answer each other's questions for more than 24 hours. What can be solved can be solved immediately. The speed of solving problems often represents the management level of travel agencies. You must race against time and act quickly. The second word is accurate, that is, accurate and practical. There is no empty gun and no change. Answer the other person's question directly, yes or no, then yes? About it? Can you be ambiguous? This s is specious.

Fourth, diversification. S not easy to form a group, and the price is always lower and the quality is better. Therefore, it is necessary to prepare several different price schemes for ground connection lines to meet the needs of different tourists and leave room for reasonable profits. Bargaining with customers is the daily work of planners and dispatchers. With various schemes and means, you can plan and adjust variables, but you don't have to stick to a game style. Only with more plans, more details and more comprehensiveness can you resist, and there are ways to resist. Even if it is ever-changing, I have certain rules.

Verb (the abbreviation of verb) knowledge. We should not only have routine means of normal operation, but also be good at learning, be willing to learn, grasp the changing new trends and new information in time, so as to improve our operational level, be willing to study new working methods hard and constantly charge for higher, faster, more accurate and stronger. If you want to master the floating prices of hotels and restaurants; The adjustment of land, sea and air prices and the change of flights; You can't listen to what others say or call for new attractions and new routes. You should pay attention to field trips. Only by mastering detailed and accurate first-hand information can we calmly meet the challenge and answer the questions smoothly, so as to ensure the quick and smooth operation.

4. Work plan for special rectification of tourism market

This special rectification is mainly to solve illegal and illegal problems such as chaotic approval, chaotic setting, and arbitrary charges. In the paid parking lot that occupies the public resources of the city. Including three categories and thirteen rectification contents:

First, the management of fees is not standardized, including: not charging according to the prescribed standards; can

Third, the supervision and management are not standardized, including: the paid parking lot has not been approved according to the prescribed procedures and announced to the public; Failing to determine the parking lot management unit according to the prescribed procedures; Rent, transfer or subcontract the parking lot at a low price in violation of regulations; The supervision department of the parking lot management unit and its responsibilities are not clear, and supervision is not in place.

5. Report on special rectification of tourism market

I think it is necessary to do nucleic acid testing when traveling in this province. I am from Shanxi, too. Even if you go to the bank, you have to do a nucleic acid test. What's more, there are so many tourists in this province, and I have to show my nucleic acid test results. It depends on whether the nucleic acid test has been done in the last 10 day, even if you go to the supermarket, it depends on whether the nucleic acid test is correct in the last 10 day.

6. Carry out special rectification of the tourism market order.

Entrusted by the Propaganda Department of the Municipal Party Committee and the Municipal Bureau of Culture and Tourism, the tourism market administrative law enforcement team performs the cultural market duties of our city such as culture, cultural relics, radio and television, movies, press and publication, copyright and tourism market:

(a) the implementation of national and provincial laws and regulations in the fields of culture, cultural relics, radio and television, movies, press and publication, copyright and tourism market, and guide the cultural market to establish a correct business philosophy, standardize business practices, and maintain market order.

(two) to organize and coordinate the investigation of administrative law enforcement and major illegal cases within the scope of the city, and organize and implement the special governance action of administrative law enforcement in the municipal cultural market.

(three) to supervise and inspect the administrative law enforcement of urban management in the cultural market; Accepting complaints and reports on illegal acts in the cultural market and cultural production and operation, and directly investigating and handling any of the following acts, if the circumstances are serious:

7. Speech by the host of two meetings on tourism market supervision.

Dear seniors, friends and comrades, today we are here to hold the National Day Double Ninth Festival. It's a great honor to hold this event. Thank you for attending this National Day Double Ninth Festival. First of all, I would like to extend my best wishes to all the seniors, wishing them good health and happiness in their later years, and wishing this National Day Double Ninth Festival a complete success.