Traditional Culture Encyclopedia - Travel guide - What should I do if I was scammed while traveling in Dalian?
What should I do if I was scammed while traveling in Dalian?
In the case of being defrauded during travel, tourists can protect their rights through the following channels:
1. The materials used when booking do not indicate the need for tips. If the tour guide requires a tip, you can ask the tour guide for a tip. Explain that the materials at the time of booking do not state the charge, and ask for the reason for the charge to obtain the reason information. If you must pay it, you can hand it in temporarily. After the trip, you can complain to the booking platform or travel agency, and submit a screenshot or scan of the original material to request a refund of the tip.
2. Tour guides are forced to participate in self-funded projects, or self-paid projects outside the sales contract. Tourists have the right to request the travel agency to handle returns within thirty days after the end of the tour and advance the return payment and refund Additional fees for travel items will be charged.
3. If you encounter consumption problems while traveling, you can call the consumer complaint hotline 12315 or the tourism service hotline 12301.
4. You can complain to the local tourism management department and industrial and commercial department.
5. Reflect the situation through the media.
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