The latest refund policy for 2023 air tickets

The latest refund policy for air tickets in 2023 includes: the refund fee will be more reasonable and transparent, the refund period will be extended, and refund insurance will be introduced.

1, the refund fee will be more reasonable and transparent.

According to the new policy, the refund fee will be calculated according to factors such as passenger refund time and flight departure time, so as to better reflect the cost of airlines. In the past, the refund fee was often too high, which made passengers discouraged from refunding tickets. The new policy will provide passengers with a fairer and more transparent refund service, so that they can make more informed decisions according to the actual situation.

2. Extension of refund period

According to the new policy, passengers can refund their tickets longer before the scheduled departure time. In the past, the refund period was often limited to one day or several hours before departure, which brought great pressure and inconvenience to passengers. The new policy will provide passengers with more flexible choices and reduce losses caused by unexpected situations.

3. Introduce refund insurance.

With the development of aviation industry, travel insurance has become an important guarantee for passengers to travel. According to the new policy, airlines will provide refund insurance as an additional service. This means that passengers can choose to buy refund insurance to protect their economic interests when they refund their tickets. Refund insurance will provide a full refund when passengers have an accident, thus reducing the uncertainty and risk of passengers.

Precautions for refund

1. Passengers need to know the refund policy for purchased air tickets.

Different airlines and ticket sales platforms may have different refund policies, so passengers need to confirm the relevant policies to ensure that their refund operation is correct and effective.

Passengers need to refund their tickets as soon as possible.

Generally speaking, the closer to the flight departure, the higher the refund fee and the less the refund amount. Therefore, it is best for passengers to understand the refund policy and related expenses when purchasing tickets, so as to refund tickets as soon as possible when necessary.

3. Passengers should pay attention to the refund policy under some special circumstances.

For example, if the flight is cancelled due to airlines or other reasons, passengers can get a full refund; If the passenger cannot take the flight on time due to sudden illness or other emergencies, the airline may also provide free refund or change.

4. Passengers need to pay attention to relevant procedures and vouchers when refunding tickets.

When refunding tickets, passengers need to provide valid certificates and tickets and other related certificates used when purchasing tickets. After the ticket is refunded, passengers need to keep relevant vouchers for enquiries or complaints.