What should I do if I forgot my Tongcheng Travel username and password and changed my mobile phone number?

You can retrieve it through the following methods. If you cannot retrieve it, it is recommended to apply again

A. Enter the member login page and click the "Forgot Password" link on the right side of the login button , enter the reset password page;

B. Enter the password retrieval page, you can retrieve it through any method of mobile phone or email. After entering the mobile phone or email of your choice, click Retrieve Password, the system A verification code will be sent to the corresponding mobile phone or email address to verify the validity;

C. When you are prompted that your mobile phone number or email address does not exist, it means that you did not fill in the mobile phone number when registering. /email, please try other retrieval methods;

D. You can reset the login password after successful verification.