Traditional Culture Encyclopedia - Travel guide - What is travel agency business process reengineering and how to carry it out?

What is travel agency business process reengineering and how to carry it out?

(1) Starting from the needs of tourists, taking business processes as the object of transformation, breaking the traditional organizational setup, recombining the components of the process, and establishing a new process type according to the production process of tourism products Organizational settings to achieve the redesign of travel agency business processes and obtain improvements in all aspects of corporate costs, services, quality and efficiency.

(2) By establishing a database to record and coordinate the data of various departments, the use of shared data shortens the information transmission intermediary, reduces the cost and error rate of each link, and improves service quality and operation. efficiency. The travel agency process is horizontally divided into product development, procurement strategy, sales, team control and financial settlement. Centralized procurement and unified payment are used to reduce procurement costs with the advantage of scale and unified sales to gain market advantages.