Traditional Culture Encyclopedia - Travel guide - What should a tour guide do if he encounters a tourist who deliberately makes things difficult?

What should a tour guide do if he encounters a tourist who deliberately makes things difficult?

Two words "suppress"! Because you are a tour guide, some aspects are unclear, so the other party seized the opportunity. Therefore, some guests who like to take advantage of small things (mostly want to make things difficult, just want to get more discounts and take advantage of the opportunity) will make full use of their teeth. At that time, any explanation you give will be considered as an excuse by him! The way is: let him finish, then apologize to him and say that he didn't do a good job as a tour guide and is willing to bear part of the travel expenses for compensation! (scold him in my heart: this grandson needs to be beaten! See if you dare to run wild after I take full control of the business. Hum, all the money I go out is to buy experience, and I will earn it back! ! If he continues to pester, then this person is too immoral and not a socialist. He has apologized and paid for it. What are you doing? Everyone comes out to have fun, not to spend money to suffer? Tour guides also come out to work, and it is not a deep hatred to meet tourists by chance. ! ) Call the police directly! I believe you will have the initiative by then, and the counterattack will begin! Basically, as far as I know, there is no dispute that needs to be reported to the police. Therefore, the most important thing is that you should practice your internal skills and cover everything. When you travel with experienced tour guides, you will find that the tourists are very interesting and human! They will see, understand and be moved by all your efforts! Therefore, some tourists will give you a seat when you feel uncomfortable sitting in the tour guide seat of the tour bus. There will also be tourists who will buy you a bottle of water in the scenic spot after you finish your hoarse voice. There will also be tourists who will take the initiative to help you when your leg hurts and you are tired after walking too much ... Tourism is to let the sad people feel happy during the journey and let the happy people enjoy more happiness during the journey! !