Traditional Culture Encyclopedia - Travel guide - The slaughter in Xuexiang is not just a problem in the "Zhao Family Courtyard", is it?
The slaughter in Xuexiang is not just a problem in the "Zhao Family Courtyard", is it?
It's enough to punish only one "Zhao Family Courtyard" for cheating in Xuexiang?
Xuexiang, which became an instant hit because "Where is Dad Going?", has recently become popular again, but this time it became popular in an unseemly way. The cause of the incident was an article published by a netizen named "Yi Muxing" on WeChat WeChat official account, "No matter how white the snow in Xuexiang is, it can't hide the pure black heart! Don't go to Snow Country again! (Conscience suggestion) ",the article tells the story of being slaughtered with his family in the" Zhao Courtyard "hotel: the room booked in advance was temporarily increased by the boss, but he was threatened not to give a bad review when he asked for a refund, and only after three days could he get a refund.
The article on the real-life photos of the rooms exposed by "Yi Muxing" indicates that this kind of guest-slaughtering behavior is not unique in Xuexiang, and cites the experiences of other tourists who have been slaughtered, such as a box of instant noodles in 6 yuan, a zoo with a few hundred tickets, and a plate of fried meat at 288 yuan. For a time, netizens from all over the world voiced their voices and recounted their experiences of being pitted in Xuexiang, indicating that you are not alone in Yimuxing, and you are definitely not alone in being pitted! Gradually, the accusation against Xuexiang rose to the accusation against Heilongjiang and even the whole northeast region, and cheat people, a businessman, had countless routines, which was hard to prevent. Considering that these are the opinions of netizens, we won't list them one by one, but as the saying goes, "Zhao Family Courtyard" is obviously not an "individual phenomenon" as the local tourism bureau said.
In fact, the program "Where's Dad?", which made Xuexiang a hit, was not a pleasant experience in shooting in the local area in 213. At that time, it was reported that the residents of Xuexiang used this as a selling point to attract tourists on the Internet, and the local travel agency also took a group to watch, which seriously interfered with the filming of the crew. Although the news has not been officially confirmed, it can be seen from Weibo's remarks made by several staff members of Hunan Satellite TV that the crew is quite critical of Xuexiang.
The above screenshot comes from Tianya community. Some people say, which tourist area doesn't kill people? The high-priced shrimp in Qingdao, the high-priced menu in Sanya, and the affair wine tray in Lijiang ... A number of tourist attractions have long been ridiculed as "tourist resorts", and the public has long been accustomed to the behavior of slaughtering customers. But this does not mean that this is a tolerable behavior, and the slaughtered tourists are not all silent lambs. In fact, the hot discussion caused by the smuggling incident in Xuexiang is a manifestation of the people's unbearable phenomenon of smuggling for a long time.
get a list of rights protection strategies for complaining and reporting black-hearted businesses, specializing in express delivery and food and drug disputes. Shops cheat customers, and the case handling by the Tourism Bureau has made the people of the whole country know about Xuexiang in this way, and the local government must be embarrassed. The attitude must be certain. After investigating Zhao's courtyard, the Dalin Key State-owned Forest Management Bureau thought that there was indeed price fraud, fined more than 59, yuan according to the regulations, and ordered it to rectify the health and fire protection problems, but stressed that this was only a case, and some of the contents of the online transmission were not true. According to the records of WeChat and SMS chats with the staff of the local tourism bureau, it can also be seen that the tourism bureau has been denying that this is a common phenomenon, and does not want the reputation of Xuexiang to be "pushed to the eternal situation" by such an article. Even if the "Zhao Family Courtyard" is just an individual phenomenon, as the Tourism Bureau said, from the comments on the Internet, it is not a matter of one or two days for this store to kill customers. Why didn't the Tourism Bureau and the Price Bureau make a difference until the article of Yimuxing exposed it? Do you have to find out that it may affect the local economy before you start to pay attention to the problem? In its editorial, Beijing Youth Daily pointed out that "cheating in the snow country" should not stop at individual cases, but should be regarded as an opportunity to rectify the local tourism market.
We can't just wait until the tourists are exposed and the "cheating" incident becomes a hot news event before we come out to "patch" the problem, and we don't dig deep and concentrate on rectifying the local tourism market. If the management insists that the local folk customs are simple and the prices are normal, don't blame the tourists for voting with their feet. After all, in such a big China, are you afraid that there is no place to see the snow? Who else should be responsible? Although in this case, everyone focused on the hotel itself and the tourism chaos in Xuexiang, Ctrip was the voice after the incident was exposed, because Yimuxing booked the hotel on Ctrip. In response, Ctrip responded that the hotel did have "price fraud" and has taken it off the shelf. Like the local tourism bureau, Ctrip is also a "case handling". Ctrip said that the user didn't complain to Ctrip, and they didn't know that the store had violated the rules until they read the article. However, we can see from the comments that there have been complaints from users about the store's cheating, poor service attitude, and the fact that the location does not match the description. Obviously, these comments did not affect the hotel's continued sales on the platform until it met Yimuxing, a tourist who is not easy to bully.
It is normal for hotels, travel agencies and air ticket agents to be mixed up on the p>OTA platform. Previously, low-cost tours that forced tourists to spend on the road gradually disappeared in major platforms because of the rectification issued by the National Tourism Administration. Still the same question: Do we have to wait until things are exposed and become hot spots before problems will be taken seriously? If not, is there dereliction of duty or poor supervision in the qualification examination and supervision of the settled merchants on the OTA platform?
At present, the "Zhao Family Courtyard" is in a state of being unavailable for booking on Ctrip, but the page only shows "The hotel has not announced the price yet, so you are advised to choose another hotel", without prompting that it was removed because of fraud. A "Zhao Courtyard" has collapsed, but will there be thousands of "Li Courtyard" and "Wang Courtyard" in Qian Qian that are still alive and well? Presumably Ctrip knows what it is, and so do the local management departments.
it should be fundamentally managed to be truly effective!
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