The business scope involves the tourist reception industry.

First, the three foundations of tourism reception industry: catering, accommodation and tourism.

2. The hotel industry is a part of the service industry, which is the general name of various tourism services, including but not limited to hotels, restaurants, casinos, etc.

Third, the new thinking of managers: innovative thinking, intuitive thinking, divergent thinking and predictive thinking.

Fourth, revenue management: demand forecasting, oversubscription and dynamic pricing.

Verb (abbreviation for verb) Room service management:

Welcome service management, service management during guests' stay, and service management after guests leave the store.

Six, guest room security business management

Guest room safety, corridor safety and fire prevention

Seven, guest room cleaning and hygiene management:

(1) Daily sanitary management of guest rooms (cleaning and tidying guest rooms, replacing supplementary items, checking and maintaining equipment)

(2) Planned health management