What are the duties of the receptionist at the travel agency outlets?

First, know the general information of the route (depending on the travel system)

Second, the materials needed for a visa should be clear.

Third, clarify the background of the company (who is looking for what line)

Fourth, smile at customers and dress formally.

Responsible for the quality management of travel agencies to ensure the safety, efficiency and normal operation of travel agencies.

Preside over the study of political and business skills of all staff of travel agencies.

According to the requirements of quality management system documents.

Organize the formulation and implementation of various management systems of subordinate departments.

Organize the assessment of employees, determine the treatment plan for employees, and deal with illegal events according to regulations.

Submit monthly financial statements, such as balance sheet, income statement, cash flow statement, etc. , to complete the economic indicators and others issued by the group. All kinds of work tasks.

Responsible for coordinating the relationship between subordinate departments and all walks of life, and constantly expanding business network.

Arrange employees' work reasonably and give full play to their work enthusiasm.

Strict financial management of travel agencies, ensure the normal operation of finance, and take full responsibility for the authenticity of financial statements.

Collect information extensively and strive to develop tourism products.

According to the arrangement of the Municipal Tourism Bureau, complete the annual tour guide training.