Tourism law of tourism complaints

20 13 On April 25th, the second session of the 12th the National People's Congress Standing Committee (NPCSC) voted to pass the Tourism Law of the People's Republic of China. With the rapid development of tourism today, it is timely to enact such a comprehensive law to regulate tourism activities, promote tourism development and clarify the rules of tourism market.

Four Highlights of Tourism Law

People-oriented Protection of Tourists' Rights

The issue of tourists' rights is the foundation of tourism law as a comprehensive national law, the subject of rights of tourism law, and the concentrated embodiment of people-oriented concept.

Pay equal attention to civil norms and administrative norms

In accordance with the requirements of the market economy and the government ruled by law, this law clarifies and refines the rights and obligations among the main bodies of the tourism market, establishes and perfects a unified tourism service standard and market rules for honest, fair and orderly participation in competition, makes great efforts to solve the division of departments, industries and regions in tourism resources and their management, and strives to realize the organic unity of government services and supervision, self-discipline of industry organizations and independent operation of enterprises according to law.

Comprehensive laws that meet the needs of industry characteristics and development.

This law integrates all the elements of tourism and the whole chain of tourism activities, and constructs a comprehensive tourism coordination, market supervision, complaint handling and other systems. , coordinated by the government, the department is responsible, covering three different legal norms: promotion (economic law), management (administrative law) and civil (contract).

Manage tourism according to law and better protect the rights and interests of tourism and leisure.

With the promulgation of "Tourism Law", the tourism industry in China will enter a new era in which there are laws to follow, and the tourism and leisure rights and interests of China citizens will be better protected.