Traditional Culture Encyclopedia - Travel guide - Can I get a refund if I don't go to the tour group temporarily?
Can I get a refund if I don't go to the tour group temporarily?
The tour group that reported yesterday can't go today. Will the tour fee of this newspaper be refunded? According to what standard?
Generally speaking, you can quit. How much you quit depends on the time you quit and the group you join. It is clearly stated in the contract that the refund fee varies with the departure time. There is a big difference between leaving the group and leaving the group at home. The exit group involves passports and visas. When choosing a tour route, the travel agency staff will clearly tell you which expenses can't be refunded and which expenses can be refunded when going through the relevant procedures. For example, after applying for a visa in some countries and submitting relevant materials, these fees will not be refunded even if they cannot be processed. After the outbound group confirms the itinerary and signs a travel contract to confirm that the air ticket has been issued and the hotel has been booked, these fees will generally not be refunded. Even if you don't go, you will incur these expenses. If it is a group ticket, if you don't go, it will lead to the need to return these group tickets and apply for a new group ticket. If time is tight, you can't apply for group tickets, but only individual tickets, which is a great loss for travel agencies. The same problem will occur when domestic delegations encounter team tickets. Tickets with a discount of less than 50% will not be refunded. What is even more unexpected is that many domestic tour groups operate below cost, and the whole tour fare is not as good as round-trip air tickets. If you leave the group, you can't refund the fee, and you have to make up the ticket difference. So when you decide to quit the group, there is no special reason not to quit the group as much as possible, which will bring some losses to yourself and the travel agency.
How to deal with invalid travel contracts?
Tourism service contract refers to the agreement reached between tour operators and tourists on the rights and obligations of travel agencies and tourists in the process of tourism activities.
According to the contract: after the contract is invalid or cancelled, the property obtained from the contract shall be returned; If it is impossible or unnecessary to return it, it shall be compensated at a discount. The party at fault shall bear the losses of the other party. If both parties are at fault, they shall bear their respective responsibilities.
If a tourism contract is deemed invalid, it shall also be handled in accordance with these provisions.
The return of property means that the parties to a contract have the right to claim the property that has been delivered to the other party after the contract is confirmed to be invalid or cancelled, and the other party has the obligation to return the accepted property.
Discount compensation is a form of liability to compensate the other party in monetary form when the other party's property acquired due to an invalid contract cannot be returned or is unnecessary, and it is converted according to the value of the acquired property.
The invalidity, dissolution or termination of this contract shall not affect the effectiveness of the independent clauses on dispute settlement in this contract. When the contract is confirmed to be invalid, if one or both parties cause losses to the other party due to their fault, they shall also bear the corresponding liability for damages.
I hope the above content can help you. If in doubt, please consult a professional lawyer.
Legal basis:
Article 67 of the Tourism Law of the People's Republic of China
If the travel itinerary is affected by force majeure or events that cannot be avoided after the travel agency or assistant has fulfilled the duty of reasonable care, it shall be handled according to the following circumstances:
(a) the contract can not continue to perform, travel agencies and tourists can terminate the contract. If the contract cannot be fully performed, the travel agency can change the contract within a reasonable range after explaining it to the tourists; If the tourists do not agree to the change, they may terminate the contract.
(2) If the contract is terminated, the package tour agency shall return the balance after deducting the non-refundable fees paid to the land agency or the performance assistance personnel to the tourists; If the contract is changed, the increased expenses shall be borne by the tourists, and the reduced expenses shall be returned to the tourists.
(3) Where the personal and property safety of tourists is endangered, the travel agency shall take corresponding safety measures, and the expenses thus incurred shall be borne jointly by the travel agency and tourists.
(4) If the tourists stay, the travel agency shall take corresponding resettlement measures. Therefore, the increased accommodation costs are borne by tourists; The increased return expenses are shared by travel agencies and tourists.
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