Traditional Culture Encyclopedia - Travel guide - Can I get a refund after checking out of the hotel?
Can I get a refund after checking out of the hotel?
As long as the check-out time specified by the hotel is not exceeded, you can request a refund.
1. Is it illegal for a hotel to refuse check-out?
1. Is it illegal for a hotel to refuse check-out? If the hotel fails to clearly inform the relevant cancellation policy before the transaction, and then presents a unilateral policy without refund when the tourist cancels the reservation, it will violate the consumer's right to know. The refund policy needs to be based on the principle of fairness and reasonableness. , through negotiation between the two parties or adjudication by judicial authorities, instead of one party forcefully making a request for non-refund.
2. Legal basis: Article 53 of the "Consumer Rights and Interests Protection Law of the People's Republic of China"
If an operator provides goods or services in the form of advance payment, It should be provided as agreed. If it is not provided in accordance with the agreement, the agreement shall be fulfilled according to the requirements of the consumer or the advance payment shall be refunded; the interest on the advance payment and the reasonable expenses that the consumer must pay shall also be borne.
2. What are the hotel’s check-out procedures?
The hotel’s check-out procedures are as follows:
1. Take all luggage out;
2. Hand the room card or key to the front desk and inform you to check out. According to our country's laws, "the hotel should clearly indicate the room price and accommodation time settlement method in a prominent position in the front lobby, or confirm that the above information has been informed to the guest in an appropriate manner;
3. The front desk informs the housing department attendant to cancel the room reservation , and check the room, check the missing items, and report it to the front desk;
4. If everything goes well, the deposit will be refunded at the front desk. If any items are damaged, compensation will be required.
I hope the above content can be corrected. It is helpful to you. If you have other questions, please consult a professional lawyer.
Legal basis: "Article 562 of the People's Republic of China and Civil Code". The parties may terminate the contract through consensus. The parties may agree on the reasons for the termination of the contract. When the reasons for the termination of the contract occur, the party with the right to terminate the contract may terminate the contract under any of the following circumstances. , the parties may terminate the contract: (1) The purpose of the contract cannot be achieved due to force majeure; (2) Before the expiration of the performance period, one party expressly states or shows by its own behavior that it will not perform its major obligations; (3) One party delays the performance of its major obligations , failure to perform within a reasonable period of time after being urged; (4) One party delays the performance of its debts or commits other breaches of contract, resulting in the failure to achieve the purpose of the contract; (5) Other circumstances stipulated by law where the content of debts is continued performance at irregular intervals. The parties may terminate the contract at any time, but must notify the other party within a reasonable period of time.
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