How to protect the rights of compulsory shopping

What are the legal problems when a tour guide takes you to the store for compulsory shopping? How should consumers deal with this situation? Hello, everyone. I'm lawyer Jiang Bao. I'm under great pressure at work. We all want to go out for a walk during the holiday. Many times, especially during holidays, many people choose tour groups for peace of mind and convenience. But what should you do when you are happy to travel, but you are forced to shop when you encounter an old topic in the industry? Do you have to be pushed around by travel agencies when you go out to play? Of course not.

If the travel agency's behavior is illegal, the things you bought can be returned for a refund, and the money for the paid items can also be returned. Article 35 of China's Tourism Law stipulates that travel agencies shall not organize tourism activities at unreasonably low prices to deceive tourists. And get kickbacks and other illegitimate interests by arranging shopping or paying for other items. Unless the two parties reach an agreement through consultation or the tourists request and do not affect the itinerary of other tourists, the travel agency shall not designate specific shopping places or arrange additional paid travel items when organizing the reception of tourists. If the travel agency has the above illegal information, the traveler has the right to ask the travel agency to handle the return of the goods within 3 days after the end of the trip, and advance the payment for the return of the goods or refund the expenses of the paid travel items. In addition, in addition to the above-mentioned illegal acts, you can ask for a refund, and other various deception methods can also claim compensation. For example, shorten the tour time without authorization, reduce the tourist attractions and tourist services four times. There is no need to panic about increasing shopping times, extending shopping time, selling goods privately, etc. We can ask the travel agency for compensation for all the above acts. So how do you protect your rights when you encounter compulsory shopping? We have many choices. First, the two sides should solve the problem through consultation, or complain to the scenic spot management unit involved. The second is to call the national tourism service hotline 1231 or the Consumers Association 12315 to complain, and the third is to bring a lawsuit to the people's court. In a word, we won't be at the mercy of travel agencies when we go out to play. If our legitimate rights and interests are infringed, please remember to keep relevant evidence and choose a reasonable way to safeguard our legitimate rights and interests.