Traditional Culture Encyclopedia - Travel guide - Can I claim compensation from the travel agency for buying fake goods at the scenic spots visited by the tour group?
Can I claim compensation from the travel agency for buying fake goods at the scenic spots visited by the tour group?
Do passengers have the right to ask the travel agency for compensation when they buy fake goods at the scenic spots they visit? Traveling is a happy thing, but buying fakes during the trip is really frustrating and a headache. Faced with this situation, first of all, we can tell you that this kind of behavior can claim compensation from the travel agency. According to the relevant provisions of Chinese laws and regulations and the relevant provisions promulgated by the National Tourism Administration, when a passenger buys a fake at a shopping spot recommended by a travel agency during the trip, the travel agency is obliged to pay the passenger in advance if it cannot return it. Moreover, China National Tourism Administration controls the behavior of travel agencies repeatedly recommending shopping spots to tourists for shopping or compulsory consumption during their travels.
Briefly talk about the contents of the new regulations. The new regulations emphasize that when the goods purchased from the shopping points recommended by the travel agency during the trip are fake and shoddy products, the travel agency has the obligation to pay the passengers first. If the passengers cannot claim compensation from the shopping points that sell the goods within nine or ten days from the date of purchase, the travel agency has the obligation to pay compensation to the passengers.
At the same time, the number of shopping arranged by the travel agency shall not exceed half of the number of days of the trip, and the name of the shopping place, the length of stay in the shopping place and the main information of the goods sold in the shopping place shall be clearly indicated to the passengers. During the trip, passengers shall not be forced to do shopping activities or participate in paid visits in disguise.
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