Traditional Culture Encyclopedia - Travel guide - Regulations on Management of Tourist Attractions
Regulations on Management of Tourist Attractions
**Municipal Tourist Attractions Management Regulations
Chapter 1: General Provisions
Article 1: In order to strengthen the management of tourist attractions To manage, improve the quality of tourism services, effectively protect and scientifically develop tourism resources, and promote the sound and rapid development of the tourism industry, these regulations are formulated in accordance with relevant national and autonomous region laws and regulations, and in conjunction with the actual situation of our city.
Article 2: The tourist attractions mentioned in these regulations are spaces or spaces within the administrative region that have functions such as sightseeing, leisure vacations, and fitness, and are equipped with corresponding tourism service facilities and provide corresponding tourism services. area.
Article 3: These regulations shall apply to the protection, planning, development, management and operation activities of tourist attractions within the administrative region of this city.
Article 4: The management of tourist attractions adheres to the principles of focusing on protection, scientific planning, rational development, and sustainable utilization.
Article 5: The municipal tourism administrative department is responsible for the promotion and development of tourism, development and protection of tourism resources, tourism operations and services, guidance of tourist activities and related supervision and management within its administrative region.
The township, field and town people's governments are responsible for assisting the tourism administrative department in the management of tourist attractions within their jurisdiction. The land and resources, water conservancy, environmental protection, planning, construction, forestry, ethnic and religious, cultural relics and other departments shall assist in the development, construction and management of tourist attractions in accordance with their respective responsibilities.
Chapter 2: Protection, Development and Construction of Tourism Resources
Article 6: The development and construction of tourist attractions shall comply with the city's overall plan and tourism development plan. The development, construction and protection plans of tourist attractions should be prepared by units with corresponding planning qualifications and submitted for approval in accordance with prescribed procedures after being approved by the tourism administrative department. All units and individuals have the obligation to protect tourism resources and the right to stop, report and accuse behaviors that damage tourism resources.
Article 7 The development and construction of tourist areas and tourism construction projects shall comply with the planning for the protection, development and utilization of tourism resources, with overall planning, reasonable layout, and coordinated development.
Article 8 When developing and constructing (including new construction, expansion, reconstruction) tourist areas, the municipal tourism administrative department shall evaluate its tourism value, environmental quality, etc. and issue evaluation opinions.
Article 9 For the construction of tourist areas and key tourism construction projects, the construction unit shall obtain the review opinions of the municipal tourism administrative department before applying for a construction project planning license.
Article 10 The construction, reconstruction and expansion of tourism construction projects in tourist attractions shall be carried out in strict accordance with the regulatory planning and construction detailed planning, and shall be fully demonstrated and reasonably laid out; after the completion of the project, it shall be approved by the tourism industry The administrative department shall participate in the acceptance inspection and sign opinions.
Article 11 It is prohibited to construct projects in tourist areas that pollute the environment and damage the landscape and ecology; it is prohibited to engage in production and business activities in tourist areas that pollute the environment and damage the landscape and ecology.
Article 12 The location selection for the construction of tourist attractions must comply with the city’s overall tourism development plan. The development and construction unit must submit the tourist attraction project plan and feasibility study report to the city before applying for land to the land and resources department. Registration with the tourism administrative department.
Article 13 The tourist attraction management agency shall formulate a tourist area management system, strengthen the management of tourist areas, maintain normal tourism order, keep tourist facilities intact and clean, and improve service facilities.
Article 14 When developing and constructing tourist attractions, the following behaviors are prohibited:
(1) Damaging tourism resources, destroying the ecological environment and the scenery of scenic spots;
( 2) Carry out activities such as clearing mountains, clearing wasteland, quarrying, mining, building tombs and erecting monuments in tourist attractions that damage the landscape, vegetation, topography and landforms;
(3) Blind, repetitive construction, or without relevant regulations The department approves the construction of tourist attraction projects and supporting facilities;
(4) Construction of hotels, restaurants, hostels, training centers, sanatoriums and other buildings that have nothing to do with the protection of tourism resources in core tourist attractions.
Article 15 When developing tourism projects using natural resources, strict protection measures shall be taken, and the landscape shall not be damaged or the environment polluted; when developing tourist attraction construction projects, an environmental impact assessment shall be conducted, () its construction scale and The style should be in harmony with the surrounding landscape. No organization or individual may damage tourism resources.
Chapter 3 Management and Operation
Article 16 The tourism administrative department shall perform the following duties in managing tourist attractions:
(1) Promote relevant laws, Regulations;
(2) Supervise tourist attraction operators to protect and rationally utilize tourism resources;
(3) Supervise tourist attraction operators to formulate scenic area management systems;
(4) Supervise and manage the tourism service activities of tourist attraction operators;
(5) Safeguard the legitimate rights and interests of tourists and accept their complaints;
(6) Other matters required by law duties performed.
Article 17 Operators of tourist attractions shall abide by the principles of good faith and fair competition, operate legally, and accept the supervision and management of the tourism administrative department and relevant administrative departments.
Article 18 Tourism employees in tourist attractions should participate in vocational skills training.
Those who have job qualifications or professional qualifications stipulated by the state must obtain the corresponding qualification certificate and hold the certificate to work.
Article 19 Operators of tourist attractions shall comply with the following regulations:
(1) Develop scenic area tourism management systems or measures and be responsible for their implementation;
(2) Set up a tourist service center to provide services to tourists and accept complaints and public information graphics signs that meet national standards;
(3) Disclose service charging items and charging standards to ensure service quality , and shall not defraud, extort, coerce or mislead tourists;
(4) Establish a safety management responsibility system and equip full-time (part-time) personnel and necessary safety equipment that are suitable for safety management work, Facilities;
(5) Set up obvious reminders or warning signs for dangerous places or projects, and take necessary safety protection measures;
(6) Responsible for tourist attractions Environmental sanitation work;
(7) Other obligations that should be performed in accordance with the law;
Article 20 The operators of tourist attractions should take timely rescue measures in case of tourism safety accidents and Report to the administrative departments of tourism, public security, and production safety.
Article 21: Those engaged in business operations and services in tourist attractions shall not engage in the following acts that infringe upon the legitimate rights and interests of tourists:
(1) Failure to perform or incompletely perform obligations with tourists Contract or agreement;
(2) Failure to provide services in accordance with national standards and industry standards;
(3) Forcing tourists to accept services;
(4) Making false and misleading publicity regarding service scope, content, standards, etc.;
(5) Providing low-quality and high-priced services;
(6) Selling fake and shoddy products Commodities;
(7) Infringement of tourists’ personal and property safety;
(8) Other behaviors that infringe on tourists’ legitimate rights and interests.
Article 22 The legitimate rights and interests of operators of tourist attractions are protected by law and may not be infringed upon by any unit or individual. They have the right to report and accuse behaviors that infringe upon their legitimate rights and interests.
Article 21 When conducting tourism activities in tourist attractions, tourists should abide by relevant laws, regulations and social ethics; respect local ethnic customs and habits; protect tourism resources, environment and facilities; abide by tourist attraction regulations Safety, health and other regulations.
Chapter 4 Legal Responsibilities
Article 22 Any violation of these Regulations that shall be subject to administrative penalties shall be punished by the relevant administrative departments in accordance with the law.
Article 23: Anyone who refuses or obstructs the tourism administrative department and its staff from performing official duties in accordance with the law shall constitute a violation of the public security penalty regulations and shall be punished by the public security organs in accordance with the law; obstructing tourism management with violence or threats If department staff perform their duties in accordance with the law and constitute a crime, they will be held criminally responsible in accordance with the law.
Article 24 If any staff member of the tourism administrative department neglects his or her duties, abuses his power, engages in malpractice for personal gain, or fails to perform his statutory duties, causing serious damage to the legitimate rights and interests of tourists and tourism operators, his/her department shall be responsible for The unit or superior authority shall impose administrative sanctions; if a crime is constituted, criminal liability shall be pursued in accordance with the law.
Article 25 If the party concerned is dissatisfied with the administrative penalty decision, he may apply for administrative reconsideration or file an administrative lawsuit in accordance with the law.
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