National tourist complaint hotline 1230 1

1 and 1230 1 Tourism service hotline is a public service hotline invested by the National Tourism Administration and set up by provincial tourism bureaus. Mainly based on travel inquiries, travel complaints, travel rescue and travel tips, it solves various problems encountered by consumers before and during travel. The hotline service realizes two-way communication with the public through computer automatic answering and manual answering, and provides standardized, comprehensive, convenient and economical diversified services for the public through continuous improvement of functions, so as to enhance the service image and influence of the tourism administration department in the public;

2.202 1 Before the end of the year, the number of "1230 1 National Unified Tourism Information Service Telephone" will be cancelled, and all kinds of tourism complaints will no longer be accepted and forwarded through this channel, and the local "12345 government service convenience hotline" (hereinafter referred to as "12345") will be used uniformly. Before the end of 2002 123 18 cultural market report telephone number (hereinafter referred to as "123 18 telephone number") will be cancelled in principle and integrated into a local hotline 12345.