Traditional Culture Encyclopedia - Travel guide - Job responsibilities of general manager of travel agency
Job responsibilities of general manager of travel agency
With the step-by-step development of society, we are all directly or indirectly related to job responsibilities, which refer to the content of work that a post needs to complete and the scope of responsibility that it should undertake. What kind of job responsibilities are effective? The following are the responsibilities of the general manager of the travel agency that I have carefully arranged. Welcome to read the collection.
Job responsibilities of general manager of travel agency 1 1. Collect the information of target customers in the area under their jurisdiction, and assist the senior sales manager to establish customer files and personnel address books;
Two, through the network, telephone, etc., to conduct market research on the travel agencies in the area under their jurisdiction, and provide information for the classification of travel agencies in the area under their jurisdiction;
3. Responsible for visiting travel agencies and various customers in the area under their jurisdiction (regular visits by telephone, letter, gift, etc.). ), negotiate and establish a good cooperative relationship;
Three, understand the market dynamics and the customer situation of cooperative travel agencies, and submit a written report to the superior in time;
Fourth, carefully record the tourist log, understand the recent travel agency route recommendation, travel agency reception, travel agency online advertising and special requirements of travel agencies, understand the opinions and requirements of customers on the company, and report and reflect relevant information to the senior sales manager of travel agencies in a timely manner;
5. Be responsible for understanding the market information in the area under its jurisdiction, actively seek and find potential customers, and timely arrange and report them so that the company can control and adjust the market in this area;
Intransitive verbs assist senior sales managers to contact and receive important teams and large teams;
Seven, pay a return visit to customers in time, understand the reception quality of the company, and feedback the problems to the company;
Eight, actively participate in the training organized by departments and companies, and constantly improve business skills;
Nine, the establishment of cooperative travel agency files (travel agency information, fax confirmation, team number, etc.). );
Ten, responsible for the area of advertising tracking;
Job responsibilities of general manager of travel agency. Responsible for company policy adjustment and information transmission of major events;
Second, maintain good relations with travel agencies that cooperate closely;
3. Be responsible for recovering the debts owed by cooperative customers in the area under its jurisdiction;
4. Submit last week's work summary and next week's work plan to the senior sales manager of the travel agency for approval before work every Sunday;
Five, complete other tasks assigned by the superior leadership.
Job responsibilities of general manager of travel agency 3 1. Abide by national laws and regulations and be responsible for implementing the tourism law; Set an example and abide by the company's rules and regulations;
2. Formulate the company's strategic development plan and business plan, and organize and supervise the implementation of various plans and schemes. Comprehensively coordinate the company's external marketing and establish the company's image and position in the market;
3, improve the comprehensive analysis ability, strengthen the organization and coordination ability. Implement the company's institutionalized management. Actively provide group companies with decisions that are conducive to the company's development;
4, fully responsible for the quality management of travel agencies, to ensure the safety, efficiency and normal operation of travel agencies;
5, presided over the travel agency staff's political and business skills learning;
6. According to the requirements of quality management system documents, organize the formulation and implementation of various management systems of subordinate departments;
7. Organize employee assessment, determine employee treatment plan, and handle illegal events according to regulations;
8. Submit monthly financial statements such as balance sheet, income statement and cash flow statement, and complete various economic indicators and other tasks assigned by the Group.
9, responsible for coordinating the relationship between subordinate departments and all walks of life, and constantly broaden the business network;
10, strictly monitor the work of each department, take corresponding measures decisively when problems are found, and solve problems in time;
1 1. Strictly manage the financial affairs of travel agencies, ensure the normal financial operation, and take full responsibility for the authenticity of financial statements;
12, responsible for the comprehensive management of the company, adhere to principles, seek truth from facts, fulfill their duties, be honest and upright, and consciously resist unhealthy trends. Actively adopt employees' reasonable suggestions and pay close attention to employees' professional knowledge training;
13, reasonably arrange the work of the staff and give full play to their work enthusiasm; Be responsible for the performance appraisal of department managers, and have the right to suggest rewards and punishments, appointment, removal and promotion of managers and functional personnel at all levels;
14. Care for employees, observe the situation, promote democracy, listen to different opinions, distinguish right from wrong, and make good use of talents. Be good at discovering, using, cultivating, promoting and recommending talents, give full play to the role of all kinds of specialized talents, mobilize their enthusiasm and autonomy, and reserve talents for the company's development;
15. Undertake other tasks assigned by company leaders.
Responsibilities of general manager of travel agency 4 1. Strict financial management of travel agencies, ensure the normal operation of finance, and take full responsibility for the authenticity of financial statements;
2. Be responsible for the overall management of the company, adhere to principles, seek truth from facts, fulfill their duties, be honest and fair, and consciously resist unhealthy trends. Actively adopt employees' reasonable suggestions and pay close attention to employees' professional knowledge training;
3. Arrange employees' work reasonably and give full play to their work enthusiasm; Be responsible for the performance appraisal of department managers, and have the right to suggest rewards and punishments, appointment, removal and promotion of managers and functional personnel at all levels;
4. Care for employees, observe the situation, promote democracy, listen to different opinions, distinguish right from wrong and make good use of it. Be good at discovering, using, cultivating, promoting and recommending talents, give full play to the role of all kinds of specialized talents, mobilize their enthusiasm and autonomy, and reserve talents for the company's development;
5. Undertake other tasks assigned by company leaders.
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