Explaining methods of tour guide words

In the face of increasingly demanding tourists, we have no reason to blame the guests for their excessive demands. We have all the more reason to make our guide words beneficial to guests who have enough electricity to meet various needs. The following is my speech on how to explain the tour guide's words. Let's see what others have written.

How to explain the tour guide's words 1 Rigid tour guide's words make many tourists less and less like to travel with groups. As a tour guide, if you don't have a thorough understanding of scenic spots, you are really not a good tour guide. What should we do when showing tourists around?

(A) segmented interpretation method

Smaller and less important scenic spots can be explained by guides, but larger and important scenic spots can not be introduced in a comprehensive and straightforward way, but should be explained in sections. The so-called subsection explanation method is to divide a big scenic spot into several parts connected before and after to explain it in sections.

(B) highlight the key methods

The so-called method of highlighting the key points is to avoid covering all aspects in the tour guide's explanation, but to highlight one aspect of the explanation method.

1, highlighting the representative landscape examples in large scenic spots. When visiting the Qin Terracotta Warriors Museum, we should focus on the explanations of Pit 1 and Pit 2.

2. Highlight the characteristics and differences of scenic spots.

3. Highlight the content that tourists are interested in.

4. Highlight the advantages of ... Facing a certain scenic spot, the tour guide can introduce that it is the largest (longest, oldest, highest or even smallest) in the world (China, a province, a city or a place) according to the actual situation, because it is also the characteristic of the scenic spot and can arouse the interest of tourists.

(3) touching the scene.

The method of touching the scene is an explanation method for tour guides to see things and use topics. The important thing is to play a touching role and play it naturally, correctly and to the point.

(D) the combination of reality and reality

The combination of reality and reality is a skill for tour guides to organically combine allusions, legends and scenery introductions to weave stories. In other words, the tour guide's explanation should be story-oriented, so as to produce artistic appeal and try to avoid boring, boring and practical explanation methods.

(5) Question and answer mode

Question-and-answer method is a kind of tour guide method that guides ask questions to tourists or inspire tourists to ask questions when they explain. There are many forms of question and answer, mainly including:

1, ask yourself and answer yourself (in order to attract the attention of tourists);

2. I invite guests to answer (induce tourists to answer);

The guest asked me the answer (to satisfy the curiosity of the tourists).

(6) the method of creating suspense

Tour guides put forward interesting topics during the tour guide's explanation, but they deliberately cited them without sending them, arousing tourists' desire to know the answer, and the way to make them have suspense is to create suspense, commonly known as suspense and suspense.

(7) analogy method

The so-called analogy method is a tour guide skill that uses familiarity as a metaphor to achieve the bypass effect of analogy.

1, similar analogy, compare two similar things, which is convenient for tourists to understand and make them feel cordial.

2. Similar analogy, comparing the differences in scale, quality, style, level and value between the two kinds of scenery. 3. Compared with the times, we can compare the emperors of different countries in the same period, and the year number and emperor year number can also be converted into AD year.

(eight) the finishing touch method

The tour guide skill of summarizing the uniqueness of scenic spots with concise words and leaving a prominent impression on tourists is called the finishing touch. After the tour group visited An 'an, the tour guide can sum up the basic characteristics of Shaanxi culture in five words: early (early in history), long (long time to build the capital), complete (all kinds of cultural relics), high (high artistic level) and large (large scale).

In addition to the above-mentioned eight tour guide methods, our tour guides also summed up the methods of brief description, detailed explanation, quotation, attraction, this and that, association and so on. I won't introduce it here. There are many kinds of tour guide methods, however, in the specific work, various tour guide methods and skills are not isolated, but interpenetrated, interdependent and interrelated. While learning from the strengths of various schools, tour guides must combine their own characteristics, form their own tour guide styles and methods in practice, and use them flexibly and skillfully according to specific time and space conditions and objects, so as to obtain outstanding tour guide effects.

What about the tour guide? Speech 2 Dear students, hello! The topic of my speech today is "How to explain the tour guide's words".

(a) Improve cultural literacy and language skills.

The explanation of tour guides' words is the art of full integration of knowledge and language. Modern tour guides need rich cultural knowledge and strong language control ability. Teachers should guide students to learn relevant history and historical and cultural knowledge, compare the similarities and differences of various scenic spots, find out their own characteristics, and improve students' cultural literacy. In addition, teachers should provide students with more opportunities for language expression. Besides reading and reciting texts in class, they should also organize various social activities to encourage them to make friends normally and communicate more. At the same time, teachers should also do a good job in correcting word pronunciation and mantra, and enhance their language control ability.

(B) carefully designed guide words

At present, tourists have high expectations for travel. Tour guides need to serve tourists of all knowledge levels, ages, nationalities and even nationalities. Everyone has different psychological demands. Teachers should not only tell students the knowledge in the textbook, but also broaden their horizons, explain the folklore and anecdotes of relevant scenic spots, let students read more relevant books, use rich network resources to consult and collect relevant historical allusions, and then guide students to write distinctive guiding words according to the collected materials, and simulate performances in class for other students to comment on. It should be noted that students may write a lot of guide words in words at first, so teachers should remind them that the purpose of guide words is to communicate with tourists, let tourists understand and guide them to design excellent guide words.

(C) cultivate the ability of logical thinking

As an excellent tour guide, you must have a strong logic of thinking, so as to make your language explanation coherent. Tour guides should sort out the information they want to explain, prioritize, arrange the order, and make clear what to say and which part to say first. Teachers should give guidance in the daily practice teaching process, teach students basic logical methods such as comparison, abstraction, deduction and induction, help students improve their own logical thinking defects, and make students explain clearly to tourists in an orderly way in their future work.

(D) Appropriate addition of humorous elements

Humor is a lubricant to improve interpersonal relationships, which can eliminate contradictions and barriers and bring people relaxation and laughter. In fact, there are many humorous elements in life. As long as you are a serious and responsible person, you can see some people show witty sense of humor on many occasions. You can also get humorous materials by reading magazines or searching online, listening to cross talk, etc., and guide students to identify and choose novel and interesting jokes for me. Humor is only the ornament of the tour guide's explanation, not the essence. Tour guides should observe carefully, think diligently and sum up well. When telling jokes, we should pay attention to the feedback from tourists. If it is not suitable, they should stop immediately and seek a better explanation that can arouse the hearts of tourists, and they should not set up a bad impression of glib words in the hearts of tourists.

(E) Clever integration into situational language

Situational language is a silent language that uses people's expressions, body movements and other methods to convey information. If situational language is used reasonably, it can not only strengthen the effect of oral English, but also improve the effect of unclear language expression sometimes. An excellent tour guide should properly show his proper manners and clever body language, and pay attention to the accumulation and cultivation of daily life. Teachers should guide students to master correct eye language, facial expressions, sign language and gesture language. In the process of teaching, students can observe and learn with the help of multimedia courseware or network audio-visual materials, and practice constantly in simulated scenes to achieve the purpose of mastering skillfully. In addition, the teacher should remind them to use body language reasonably, not affectation and ugliness, otherwise it will destroy the rhythm and final effect of the tour guide's words.

How to explain the tour guide's speech 3 1, you must be familiar with the scenic spots.

Several entrances, several exits, turning back or not, going up or down the mountain, what is the biggest feature of each line? What is the starting point of choosing that route?

2, understand the nature of the guests.

Mainly used to adjust the level, focus and style of their own explanation, whether it is deeper or shallower, focusing on architectural features or landscape features; Number of people: if there are few people, you can consider talking more, because the trip will be faster if there are few people, slower if there are many people, and the time for taking pictures will increase. Therefore, we should grasp the key points and reduce nonsense; Tourism source: the living habits of people in each area greatly affect the guests' interest in the landscape. For example, guests in Shanghai will live in the urban pollution caused by noise and exhaust gas accumulation, so they will be particularly interested in some negative ions, oxygen bars and health preservation contents.

3. Improve the ability to modify tour guide words immediately.

For example, the Hangzhou Bay Bridge is 36 kilometers long. For rural people, you can say, "How long is this bridge? At your usual speed, you could walk ten miles when you were a child, from eight in the morning to three in the afternoon. This will make you look much better. " For example, the plane 12 arrives at the destination. For some people who are afraid of being too late, they can implicitly say, "When the moon climbs to the top of the hill, we will start by plane, and when the moon hangs in the treetops, the plane will arrive."

What if the front team is trapped there? There's nothing to say. At this time, it is necessary to expand the tour guide words in a targeted manner. If there is a lake by the side, you can extend the guide words like this:

(1) We are surrounded by clear water. Do you know how the femme fatale came about?

(2) Now that we have seen the color of water and heard the sound of the wind, do you know what Feng Shui is?

(3) It is said that there is an unknown fish in this water. Tourists will definitely ask you what fish? It's a legend anyway. Let's start making it up.

(4) Why is the color of the lake green? Is the color of the sea blue again?

(5) Someone once jumped into this lake and tried to commit suicide, but it didn't work. What happened? If the team behind us urges us to leave quickly, we can condense the tour guide's words and string the key points into a line.

4. Find the interest of the guests and immediately adjust all the' explanation points'.

At first, you can tentatively talk more about all aspects of knowledge, but if you find that the guests are indifferent to one aspect when asking you, you should immediately shift the focus of the tour guide's explanation. If the guests are interested in architecture, they might as well focus on the causes, architectural schools, architectural techniques, characteristics, structure, raw materials, and the enlightenment or comparison to modern architecture.

5. Read widely. Establish a personal theme explanation system that others cannot clone.

Such as: tea culture tour, Buddhism and Taoism culture tour and so on;

6. Make up for your weak knowledge.

Because the barrel theory explains which one of us is a short board, then the level of tour guide's explanation may be the level of short board. Although we have many reasons to choose strengths and avoid weaknesses, we can choose the needs of our guests. It is very likely that the guests will give us an dissatisfied reply and deny the effect of the whole group. In the face of increasingly demanding tourists, we have no reason to accuse our guests of being too demanding. We have more reasons to charge ourselves enough to meet all kinds of guests.

Explaining methods of tour guide words. Explain the precautions other than the guide words:

1. Dress preparation: Like other interviews, the interview for tourist guide card requires neat and elegant clothes, but not too bright colors (especially for women, clothes should not be matched with more than three colors). It's best to wear a suit, which gives people a mature but solemn feeling. Special attention should be paid to: it is not easy for tour guides to wear jewelry, such as big earrings or rings and bracelets, and it is better to have a simple hairstyle; Even casual clothes are ok. A casual sweater on your upper body and a pair of cowboy casual shoes on your lower body have the feeling of being a quasi-tour guide, which makes your figure look more upright, but overall, you should give the examiner the feeling that you are like a tour guide, suitable for tour guides, not people from other industries.

2, etiquette preparation: the tour guide itself is a symbol of the service industry, we must pay attention to etiquette, pay attention to etiquette: not only be polite, but also not too polite; Pay attention to the face of the prospective examiner when explaining the tour guide's speech. It is best to communicate briefly with each examiner in a circular way, but don't stare at an examiner inappropriately. The tone and speed of your speech should show your kindness and modesty. Don't look around, and don't slurp, so as to impress the examiner and win the initiative for your explanation! Let people think that you are a person suitable for service.

Second, the guide words to explain matters needing attention:

1. Preparation of guide words before interview and matters needing attention:

& lt 1 & gt； Before the interview, you must memorize the tour guide words. The organization of tour guide words should be colloquial, but colloquial, but there should also be scientific tour guide words with real basis. Unofficial history who doesn't explain some hearsay. It's best to sort out a set of guide words that suit you and write them in your notebook.

Personal suggestion: after your tour guide's speech is fully prepared, find a friend with good understanding (it is better if you are a tour guide) and explain it to him clearly. Doing a mock interview will be very rewarding. First, when you explain, see if the other person's expression is listening, that is, whether the tour guide words you prepared are attractive or not, and see if he can understand or listen. If there is, the effect is very good, if not-the second is to ask the other party for advice. After all, your preparation is just your own opinion. You like to listen to other people's advice and accept others' corrections, which is suitable for traveling. Similarly, after your explanation, the examiner will usually give you some suggestions or guidance symbolically. At this time, you must smile and listen carefully to express your gratitude, because your attitude accounts for a lot of points, because others should appreciate your guidance. )

2. Matters needing attention in the explanation of tour guide words in the interview:

(1) Don't speak too fast, because too fast doesn't mean you are proficient, but it means you are flustered, unclear or unstable.

(2) Don't use endorsement to explain, but cadence and vividness. If you can add better body language, you want to tell stories. However, if you can't use body language, don't use it indiscriminately. Otherwise, it will be counterproductive, pointing fingers, and gilding the lily.

(3) Explain what to do if you forget to resign or get stuck. This problem is very serious. If you learn the words by heart and forget them, it proves that you are nervous. At this time, you should learn to adjust, pause and take a deep breath, but don't let the examiner see it. Recall it and pick up the clues immediately. But don't repeat a word, it will affect all your play. Even if your brain is blank, your face is hot and you can't remember anything, you must be calm, smile and tell the examiner to ask other questions and seek truth from facts.

(4) The answer time should not be too long. The general examiner will ask you 3-5 questions about the professional knowledge of tour guides. If you know the answer, you should answer it carefully in technical terms to make it more perfect, but don't rush to answer it. If you don't know the answer, you can play it, but don't be silent or refuse to answer.