Traditional Culture Encyclopedia - Travel guide - National tourist attractions grade standard
National tourist attractions grade standard
The quality grade of tourist attractions is divided into five grades, which are 5A, 4A, 3A, 2A and A-level tourist attractions from high to low.
Service quality and environmental quality scoring rules are as follows:
1, * * is 1000, * * is divided into 8 major items, and the score of each major item is: tourist traffic 130; Travel 235 points; Travel safety 80 points; Health 140; Posts and telecommunications service industry 20 points; 50 points for travel and shopping; Comprehensive management 200 points; Resources and environmental protection 145.
2. Five scenic spots need to reach 950 points, four scenic spots need to reach 850 points, three scenic spots need to reach 750 points, two scenic spots need to reach 600 points, and 1A scenic spots need to reach 500 points.
3. The signs and certificates of the quality grade of tourist attractions shall be uniformly stipulated by the national quality grade assessment institutions of tourist attractions.
It can effectively guide the establishment of standardized pilot projects, so that the service quality and environmental quality of the pilot scenic spots can be obviously improved and improved, and good economic and social benefits can be achieved, which will play a positive role in comprehensively improving the industry quality of China tourist attractions and launching a number of tourist attractions with international standards.
Tourist attractions should meet the following conditions for safe operation
1. The business premises and facilities comply with the provisions of relevant laws and regulations on production safety and the requirements of national standards or industry standards;
2, establish and improve the safety responsibility system, formulate rules and regulations of production safety and related operating procedures;
3, according to the law to set up safety management institutions or equipped with safety management personnel;
4. The person in charge of safety work and safety management personnel shall have safety knowledge and management ability suitable for production activities;
5, employees equipped with labor protection articles in line with national standards or industry standards;
6. Employees have passed safety education and training. Special operations personnel receive special safety operation training in accordance with the relevant provisions of the state and obtain special operation qualification certificates;
7. Other conditions for safe production as stipulated by laws, regulations, national standards or industry standards.
Daily safety management of scenic spots
1, scenic spot safety inspection
(1) The leaders and staff of all departments and posts should patrol and inspect the area in charge every day in combination with the service work, and handle and report the unsafe factors in time.
(2) The security department shall conduct a safety inspection on key parts of the scenic spot once a month, and conduct a comprehensive inspection before major festivals.
(3) The security department and the general manager's office shall supervise and spot check the security situation of all departments and posts, and the leaders of all departments shall support and cooperate with them.
(4) An inspection record shall be formed for each safety inspection, and the relevant departments shall be notified in writing for rectification and review of the unsafe hidden dangers found in the inspection.
(5) All departments should seriously rectify the existing unsafe hidden dangers and make rectification within a time limit. If it can't be solved at the moment, it should be reported to the department leader and the security department in time, and temporary security measures must be strengthened to ensure safety.
2. Anti-theft management of scenic spots
(1) The security department should take measures to patrol the scenic spots. ;
(2) The Security Department and various departments increase the number of people on duty in important periods (such as peak tourist hours) and tourist gathering areas, so as to maintain normal tour order and eliminate potential safety hazards;
(3) The security department regularly holds departmental working meetings to analyze the security situation in the scenic spot, find out problems, formulate corresponding measures, and constantly plug loopholes;
(4) Form a good atmosphere of "civil air defense, everywhere prevention and everything prevention", and require all departments to closely cooperate with the security department to do a good job in anti-theft;
(5) Assign the personnel on duty in the Security Department, assign responsibilities, delimit areas, take anti-theft work as an important basis for the assessment of employees' on-duty work, and strengthen employees' awareness of anti-theft;
(6) The Security Department strictly implements the full-time duty system, focusing on strengthening the patrol in various regions at night, and the patrol results will be included in the work assessment;
(7) The Security Department keeps in touch with the public security organs at any time, and resolutely cracks down on the theft, and deals with it severely and quickly.
3. Fire safety management in scenic spots
(1) All departments in the scenic spot should form fire safety files within the department, and corresponding fire fighting and emergency plans should be formed in the scenic spot, and fire prevention plan drills should be conducted once a year;
(2) All departments should strengthen fire safety precautions in key positions and key parts;
(3) The security department of the scenic spot should strengthen the fire safety inspection of all departments in the scenic spot, conduct fire safety inspection of all departments every month, investigate hidden dangers, make rectification and review within a time limit, and organize fire safety inspection before major festivals;
(four) the scenic spot should be equipped with corresponding fire fighting equipment, and a fire safety organization should be established in the scenic spot;
(five) the key parts of fire prevention should be divided in the scenic area, and fire prevention files should be formed and reported to the fire department for the record;
(6) Cooperate with the work of the superior fire department and accept the inspection and guidance of the superior fire department.
4. Damage management of scenic spots
(1) The security department patrols inside the scenic spot, and posts are set up in key parts to prevent it;
(2) The scenic spot should establish corresponding prevention system and emergency plan;
(3) Do a good job of coordination between scenic spots and villages, and maintain good relations with villagers.
5. Natural disaster prevention and accident management in scenic spots
(1) Perfect natural disaster prevention plans and evacuation plans should be made in the scenic spot, and employees should be organized to conduct drills;
(2) The general manager's office is responsible for timely notifying all departments of the bad weather forecast issued by Anshun Meteorological Department, and the company leaders make decisions, and all departments take preventive measures in advance before the arrival of bad weather. ;
(3) The warehouse of the company's finance department should make daily reserves of emergency items.
To sum up, when traveling, tourists should pay attention to their health, do not eat raw food, raw seafood or peeled fruit, do not patronize unlicensed roadside stalls, and avoid overeating. They should drink more boiled water, eat more vegetables and fruits, smoke less and drink less. The travel agency is not responsible for the gastrointestinal diseases caused by eating unclean food and seafood without permission.
Legal basis:
Article 50 of the Tourism Law of the People's Republic of China
Tourism operators should ensure that the goods and services they provide meet the requirements of protecting personal and property safety. Tourism operators have obtained relevant quality standards, and their facilities and services shall not be lower than the corresponding standards; Without obtaining the quality standard grade, the title and standard of the relevant quality grade shall not be used.
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