With the theme of "tourists' mood" or "mental health of employees in tourism enterprises", combined with the actual working environment of tour guides, write a 2500-word paper.

Mental Health and Self-regulation of Employees in Tourism Enterprises

Mental Health of Employees The World Health Organization has made a new definition of health, that is, health does not mean the absence of disease or weakness, but a good state of all-round physical, psychological and social development. Therefore, health not only refers to physical health, but also includes psychological, social adaptation and moral health. In recent years, many experts have studied this problem and explained it from different angles. However, it is generally believed that mental health refers to a state in which people's psychology, that is, the internal relationship of knowledge, emotion and will, is in harmony, and the content of psychology is unified with the objective world, which can promote the balance of the internal and external environment of the human body and the individual's adaptation to the social environment, thus continuously developing a sound personality, improving the quality of life, and maintaining a state of exuberant energy and happy mood. Combined with the psychological characteristics and specific social roles of employees in tourism enterprises, we believe that the standards of employees' mental health can be summarized as follows: correctly understanding themselves and accepting themselves; Can better adapt to the real environment; Harmonious interpersonal relationship; Act reasonably.

Maintenance of employees' mental health The level of mental health directly affects a person's mental energy, physical health, living conditions, success and personality development level. Obviously, since the general level of mental health has such obvious limitations, and since it is of great significance to people's physical and mental conditions and living conditions, it is very important for everyone to improve the level of mental health.

There are two main ways to improve the level of mental health: (1) It is easier to understand and accept one's own view and know others than to know others, which is a shortcoming of human behavior and one of the main reasons for psychological obstacles. The so-called "confidant" means knowing yourself, knowing your strengths, weaknesses, abilities, interests, etc. Unrealistic self-concept will directly cause all kinds of difficulties. Individuals should not only fully understand everything about themselves, but also admit it frankly and accept it gladly; Don't deceive yourself, let alone refuse or hate yourself. Some people are cynical and even arrogant because they don't fully understand themselves. Some people are too self-abased and feel that they have no value in the group, and most people don't accept themselves. How can a person know himself objectively and accept himself happily? First, learn to know yourself in many ways. In daily life, people's judgment and understanding of themselves are often highly dependent on small-scale social comparison and others' evaluation of themselves, but in fact, the self-concept formed in this way has great limitations and does not help people adapt to a wider range of life. Second, we must eliminate misunderstandings. In our orthodox education, we always indoctrinate people with the idea of ideal personality, but neglect to guide people to face up to their dark side or the unacceptable side of social values. Third, avoid making social comparisons with only one standard. People's inferiority often comes from measuring themselves with the only standard. Within a certain range, comparing yourself with others by the only standard will inevitably have advantages and disadvantages and high and low points. When you are at a disadvantage, it is easy to cause inferiority and self-rejection. Fourth, moderate ambition. Frustration often leads to self-rejection. In daily life and study, some setbacks are inevitable, and some setbacks are often caused by our unrealistic desire for achievement.

In view of various mental health problems of employees, colleges and universities must actively carry out mental health education activities to improve the mental health level and comprehensive quality of employees in order to meet the requirements of modern society and rapid development of high technology. Self-psychological adjustment is an important content and way to carry out employees' mental health education activities, which plays a positive role in preventing employees' psychological problems and promoting employees' mental health.

1 Improve familiarity and reconstruct cognitive structure.

Employees should not only learn professional knowledge well, but also master the necessary knowledge of philosophy, logic, sociology, psychology and medicine. Form a correct world outlook and scientific methodology, build your own cognitive structure with Marx's dialectical materialism philosophy and advanced thinking mode, improve your familiarity, and thus overcome wrong cognition and blind behavior.

2. Set scientific goals and make reasonable plans.

Maslow, an American humanistic psychologist, divides human needs into five categories according to the order of development: physiological needs, security needs, love and belonging needs, respect needs and self-realization needs. According to this classification, employees are in the period of the strongest demand for love and family. Young people in this period are eager for close friends, unwilling to be lonely or alienated, and easily addicted to the world where two people can't be separated. Employees should be confident and self-reliant, and should not be influenced by temporary emotional and physiological needs, but should set high aspirations; At the same time, employees' ideals and goals should be realistic and attractive, otherwise setting them too high or too low will have adverse effects. With scientific goals and reasonable and feasible plans, employees can unswervingly work in the right direction, and the joy of struggle will push them to the road to success in life.

Enrich spare time and pay attention to interpersonal communication.

Dull study will lead to employees' boredom, irritability, depression and painful learning emotions. Long-term lonely and closed study will also lead to employees' autistic personality and interpersonal obstacles, which is extremely unfavorable to their personality development. Enriching spare-time life can not only improve employees' bad mood and learning efficiency, but also enhance employees' interpersonal communication, form a good interpersonal relationship and campus environment, and promote employees' healthy growth.

4. Stay optimistic and actively adjust yourself.

Young people should keep a positive and optimistic attitude, be willing to be poor and lonely during their study, and devote their limited time and energy to their own study and development. Employees can learn some simple psychological adjustment methods, actively carry out self-adjustment and overcome all kinds of bad emotions and behaviors in their study and life. Common methods of self-psychological adjustment mainly include: ① self-motivation method. ② Self-suggestion and hypnosis. ③ Self-venting: Pay attention not to hurt others or infringe upon the public interests when venting, mainly including exercising, talking with people, shouting loudly, writing letters or letters, venting to substitutes, etc. ④ Self-practice: Through strict and regular practice, the conditioned reflex of the nervous system is established to get rid of bad emotions and habits. ⑤ Self-relaxation method. ⑥ Imagination aversion method. ⑦ Empathy transfer method: Relieve the pain by empathizing or diverting attention. 8 Let nature take its course: Don't care too much about yourself. Pet-name ruby biofeedback method, etc.

5. Strengthen personal ability and social adaptability.

Ability is the basic condition to ensure the smooth progress of activities, which is related to and different from knowledge and skills. Although the more knowledge a person has, the greater the potential for ability development. However, the knowledge stored in a person's mind may not be transformed into ability, and the transformation of ability needs the tempering of social practice. Therefore, employees should not only study book knowledge seriously, but also actively cultivate their own observation, attention, memory, imagination, thinking ability and operation ability, especially innovation and scientific research ability, which is of great significance for employees to adapt to the future social work and environment and form a healthy personality.