Traditional Culture Encyclopedia - Travel guide - The main mistakes in the occasions involved by tourism workers are as follows
The main mistakes in the occasions involved by tourism workers are as follows
Tourism etiquette refers to a series of behavioral norms that show respect and friendship to tourists in the process of tourism reception service, and it is the concrete application of etiquette in the process of tourism reception service. Tourism etiquette is based on etiquette and has the same basic principles as etiquette, namely, respect for equality, enthusiasm and sincerity, propriety, friendliness, tolerance and self-discipline.
Tourism etiquette is characterized by:
Modern tourism in a broad sense includes six links: tourism, food, housing, travel, shopping and entertainment. It is a comprehensive and long-span service industry with a wide coverage of reception and service. The six links of tourism need to do a good job of service and reception according to certain etiquette norms. Tourism etiquette runs through the whole tourism activity, and mistakes in any link will affect the overall image of tourism.
Practical tourism etiquette directly serves the tourism industry, and it is a concrete application of etiquette in tourism activities, with strong practicality and pertinence. And * * * same-sex travel etiquette means that some standard requirements of travel etiquette are * * * same-sex, which people should abide by in the process of tourism reception. At the same time, although the norms of tourism etiquette are concrete, they are not rigid but flexible. Tourism workers should deal with all kinds of problems flexibly in different situations and according to the different characteristics of customers.
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