Traditional Culture Encyclopedia - Travel guide - What preparations should the tour guide make before the tour group leaves?

What preparations should the tour guide make before the tour group leaves?

First, check and confirm the traffic ticket.

1. On the first day that the tour group leaves the local area, the tour guide should check the plane (train, ship) tickets that the tour group leaves, and check the members, number of people, destination, flight (train number, ship number), departure time (4): planning time, timetable time, ticketing time, inquiry time) and which airport (station) it is at.

2. If the tour group leaves the country by plane, the tour guide should remind or assist the tour leader to confirm the ticket 72 hours in advance.

Second, the agreed baggage time

1. After verifying and confirming the transportation ticket, the tour guide should first contact the baggage department of the travel agency to find out the time when the bellman of the travel agency will hand over the baggage (or the time specified by the travel agency), and then arrange with the bellman of the hotel to accompany him, accompany him all the way, and explain the baggage with the leader of the hotel.

2. After consulting with the hotel bellboy, we will discuss with the tour leader and accompanying staff the time when tourists leave their luggage, and then inform the whole team. At the same time, it is necessary to explain the specific regulations and precautions for checked baggage to tourists.

Third, agree on departure time, morning call time and breakfast time.

1. Because the driver knows the road better, the tour guide usually has to agree on the departure time with the bus driver and explain to the driver whether the group will take domestic flights or international flights. In order to make the arrangement more reasonable, we should also discuss with the tour leader and the tour leader in time, and inform the tourists of our group in time after confirmation.

2. If the tour group leaves the group in advance, the tour guide should agree with the tour leader and accompanying personnel on the morning call and meal time, and inform the tourists. If the team needs to change the dining time (earlier than the restaurant service time), place and method, the local escort should inform the relevant hotel departments in advance to make arrangements.

Assist the hotel to settle the accounts related to tourists.

In order to let tourists leave the hotel for the airport (station, dock) when they leave, local escorts should do the following:

(1) Remind our tourists to settle related accounts with the hotel as soon as possible, such as laundry fees and long-distance telephone charges; If the guest room equipment is damaged by tourists, the local escort should assist the hotel to properly handle the compensation.

(2) Inform the relevant hotel departments of the departure time of the delegation in time to remind them to settle accounts with tourists in advance.

Verb (abbreviation for verb) returns the certificate in time.

Under normal circumstances, tour guides should not keep the travel documents of tour groups and return them to tourists or tour leaders immediately after use. The day before leaving the station, the local escort should check his personal belongings to see if there are any tourist documents, bills, etc. If yes, it should be returned immediately and counted in person. Before leaving the country, the tour leader should be reminded to prepare all passports and declaration forms so as to hand them over to the border post and customs for inspection.

The above is about the sharing of tour guide experience, and I give it to all my friends. I hope it will help you.