Answers to Frequently Asked Questions about Huimin Card of Tangshan Cultural Tourism

Question and Answer Time of Tangshan Cultural Tourism Huimin Card:

1, Q: Where was this annual card issued?

A: According to the general idea of "government guidance, market operation, social participation and people's benefit", the Municipal Bureau of Culture, Radio, Film and Television Tourism has launched the "Tangshan Cultural Tourism Huimin Card". The issuance of "One Card of Tangshan Cultural Tourism Benefiting the People" not only brings benefits to the general public, but also meets the needs of multi-level cultural tourism, which will play a positive role in promoting the prosperity of the cultural tourism market.

2. Q: Is the Tangshan Cultural Tourism Huimin Card qualified?

A: Hello, permanent residents of Tangshan and non-Tangshan citizens who have lived or worked in Tangshan for more than two years buy with resident ID cards; College students studying in Tangshan use resident ID cards and student ID cards to purchase. (Fill in the information when purchasing the card-fill in the school name and student ID number in the remarks)

3. Q: What documents do I need to bring to the scenic spot?

A: Hello, you need to bring a tourist year card or ID card and related documents when you travel to the scenic spot. Please take the initiative to show this card or ID card when entering the door, accept verification, and prompt that the name and photo information are verified before entering. Tangshan citizens and students need to bring their ID cards and student ID cards to the scenic spots.

4. Q: What if I want to return my card?

A: Hello, this card is not refundable after processing.

5. Q: How long is the use period of Huimin One Card?

A: Hello, the card is valid for one year (valid for one year from the date of purchase).

6. Q: When can the Tangshan Cultural Tourism Huimin Card not be used?

A: Hello, due to time constraints such as construction, maintenance, mountain closure, temple fairs and large-scale activities, it is impossible to use some scenic spots during the "Golden Week" of the 11th National Day. The reception time and usage times of scenic spots are different. After purchasing the card, you need to pay attention to the official WeChat official account to get the latest news of the scenic spot. Due to special circumstances, the scenic spots cannot be received normally, and the announcements of official website, Guan Wei and the scenic spots shall prevail.

7. Do I need to fill in my name, photo and other information for the annual ticket?

A: Yes, we are certified by real name. Online and offline purchases need to upload photos of my recent life and fill in my name, mobile phone number and ID number.

8. Q: Don't you need tickets for free scenic spots?

A: This is the government's project to benefit the people. It is not for profit. It is different from some purely commercial cards in society. The purpose of issuing cards is to promote the development of Tangshan's global tourism, and the management of scenic spots is a powerful measure from "ticket economy" to "industrial economy". Therefore, all the scenic spots above Grade A are listed.

9. Q: Can foreigners buy it?

A: Yes, it is now open to foreigners to buy.

10, q: where do you complain about being blocked in the scenic spot?

A: Generally speaking, there is no problem. Under special circumstances, you can directly call 400-678- 1699, and we will solve it for you in time. Your supervision is welcome.

1 1. Ask children, students and the elderly if there is any discount for purchasing annual tickets.

A: No, our first-year ticket for 128 is already the biggest discount. You can leave your contact information when you buy a group, and someone will contact you.

12, Q: What should I do if the protective film is warped, damaged or demagnetized?

Answer: As long as it does not affect the normal card swiping, the protective film can still be used. When the protective film is warped, damaged or demagnetized, you can enter the scenic spot by swiping your ID card. If you change your physical card, you need to pay the fee of 10 yuan.

13, Q: Will there be more scenic spots?

A: Yes, after the issuance of the Tangshan Cultural Tourism Huimin Card, with the expansion of the influence of the annual ticket, new attractions will be added in the future.

14, q: how to reissue the lost annual ticket?

A: Hello, you need to call the customer service hotline 400-678- 1699 to contact the customer service for a replacement card. When you apply for a card, you need to show your certificate and pay the fee 10 yuan.

15, q: When using the Huimin card for Tangshan cultural tourism, the scenic spot does not recognize it or there are other problems. Where can I complain?

A: The advanced electronic ticket checking system has been installed in all participating scenic spots, so visitors can use it with confidence. According to possible situations, we have formulated very detailed supporting measures to deal with various situations. Be sure to check whether the annual ticket is still valid before you travel. If it is not my fault, please call customer service at 400-678- 1699, and we will solve it for you in time. If it is impossible to coordinate at that time, visitors can enter the scenic spot first after the customer service staff verifies the registration card number and personal information.

16, q: where can I register to buy a card?

Answer: You can register at an authorized sales outlet or micro mall (enter your name, mobile phone number, ID number and photo). It will take effect 24 hours after successful registration.

17, q: Can Tangshan Cultural Tourism Huimin Card be lent to others?

Answer: You can't lend it to others. This card is for your own use only. Alteration, forgery and lending are invalid. Scenic area staff have the right to verify the real information of the annual card users. If it is found to be forged or lent, the staff of the scenic spot have the right to detain the card and report the loss and cancel it.

18, q: when will the fee be renewed?

Answer: The renewal can be done two days in advance within the validity period, and the validity period is one year from the date of renewal; You can also apply for renewal after the validity period, which will take effect from the date of application.