Hangzhou Tourist Ship Management Regulations

Article 1: In order to strengthen the management of tourist ships and protect the safety of tourists and the legitimate rights and interests of tourist ships, these regulations are formulated in accordance with relevant national laws and regulations and in combination with the actual situation of this city. Article 2 All units and individuals engaged in commercial tourist ship transportation (including fast boats and the use of ships, rafts, and water facilities for waterway commercial entertainment activities) within the navigable waters of this city (including the municipal counties [cities]) ( (hereinafter referred to as operators) must comply with these regulations. Article 3 The Hangzhou Municipal Transportation Bureau is the administrative authority responsible for the management of tourist ship transportation in this city.

The Municipal Shipping Management Office and the county (city) air traffic control office (hereinafter referred to as the air traffic control agency) are specifically responsible for the implementation of these measures.

The county (city) transportation bureau is responsible for coordinating and supervising the management of waterway tourist ship transportation by local air traffic control agencies.

Public security, tourism, health and other departments should assist the traffic management department in the management of tourist ships according to their respective scope of responsibilities. Article 4 Any unit or individual that is legally approved to engage in commercial tourist ship transportation must obtain a "Passenger Ship Security Permit" from the local public security authority before its tourist ship can be put into operation. Article 5 In addition to complying with the regulatory requirements for general passenger ships, ships engaged in tourist transportation must also meet the following conditions:

(1) The ship must remain seaworthy, the cabin must be comfortable, clean and bright, and the age of the ship must be No more than 15 years old;

(2) Have necessary fire-fighting, life-saving and communication alarm equipment;

(3) Have facilities to provide entertainment activities and health services for tourists ;

(4) Equip with sufficient crew members and necessary safety officers and tour guide service personnel;

(5) Install silencer and shock-absorbing equipment. Article 6 The categories of ships engaged in tourist transportation shall be determined by the air traffic control agency according to the following standards:

(1) Category A tourist ships refer to luxury ships with a gross tonnage of more than 80, and the passenger compartment clearance height is no less than Less than 2 meters, each visitor occupies an area of ??not less than 0.8 square meters. The cabin is equipped with a restaurant, entertainment room and air-conditioning equipment. The noise in the main cabin is less than 60 decibels.

(2) Category B tourist ships refer to more luxurious ships with a gross tonnage of more than 60, whose passenger cabin clearance height is not less than 1.9 meters, and the area occupied by each passenger is not less than 0.5 square meters. There are entertainment venues in the cabin, restaurants on long-haul ships, and ships with main cabin noise less than 65 decibels.

(3) Category C tourist ships refer to ships with a gross tonnage of less than 60, whose passenger cabin clearance height is not less than 1.9 meters, and the area occupied by each passenger is not less than 0.35 square meters. Ships with main cabin noise less than 65 decibels.

(4) Although the gross tonnage of the ship does not meet the above requirements, but the facilities are luxurious and the related facilities meet certain requirements, its class shall be applied by the operator, and the corresponding ship category shall be determined after review by the air traffic control agency. . Article 7 Category A and B tourist ships may operate foreign-related tourism business with the approval of the tourism administrative department. Category C tourist ships are not allowed to operate or call Category A or B tourist ships to engage in foreign-related tourism business. Article 8 When a tourist ship enters or exits a port, it shall apply for a port entry or exit visa or undergo inspection in accordance with regulations, and engage in tourism business within the approved business scope or route.

When Category A and B tourist ships are engaged in foreign-related tourism business, they should report the routes, flights, stopping points, and tourist spot times of the day in writing to the air traffic control agency and the competent department for record. Temporary changes should be made. Reports should be made promptly. Article 9 Tourist ships shall apply for ship insurance and personal insurance in accordance with relevant national regulations. Article 10 The layout of tourist ships must be neat and beautiful, and the cabin hygiene must be maintained at all times. When supplying food and beverages, charges should be reasonable, prices should be clearly marked, food should be hygienic, and the interests of tourists should not be harmed.

Tourist ships must keep a passenger opinion book, and tourists’ criticisms must be dealt with in a timely manner. Article 11 Motorboats used for sightseeing must be inspected by the ship inspection department and obtain a seaworthiness certificate before they can sail. To operate a tour business, you must go through the approval procedures in accordance with relevant regulations.

Drivers must undergo training, assessment, and obtain a certificate of competency before they can drive a boat.

Boats must be equipped with life-saving and fire-fighting facilities according to seats.

Excursion motorboats are strictly prohibited from being overloaded, speeding, overtaking each other, and are not allowed to sail at night, in fog, or in extreme wind and other adverse weather conditions. Drivers are not allowed to smoke during navigation to ensure safe navigation.

Tourist motorboats must engage in tourist business within the areas designated by relevant departments. Article 12 The captain and chief engineer of a tourist ship must be a crew member who has worked for more than three years after obtaining the crew competency certificate and who has not had any accidents involving general liability or above.

Other crew members and waiters (including tour guides and chefs) must obtain corresponding employment certificates and pass the water safety skills assessment by the air traffic control agency. Those who pass the test will be issued a "Water Tourism Service Certificate" before they can board the ship.

Crews and waiters should be courteous to guests at work, provide quality service, dress neatly, and wear service signs. Article 13: Tourist ship operators must establish and improve safety responsibility systems and public security precautions. Adhere to daily safety inspections, conduct regular repairs and maintenance on ships, maintain good technical conditions, and strictly prohibit operation with malfunctions. Ships engaged in foreign-related business must be equipped with full-time security personnel.

Article 14 Operators should regularly conduct law-abiding, professional ethics education and professional training for employees in their units to improve the quality of employees. Employees who have serious bad behavior and do not change after education should be transferred or dismissed in a timely manner. When using amateur tour guides, an agreement should be signed in accordance with regulations and management should be strengthened.