Traditional Culture Encyclopedia - Travel guide - How to deal with sellers of Pinduoduo tourism?
How to deal with sellers of Pinduoduo tourism?
1. Entrust others: The seller can entrust the order to other trustworthy people, such as relatives, friends or colleagues to deliver the goods and deal with customer problems.
2. Set automatic reply: The seller can set automatic reply in the background of the seller in Pinduoduo, telling the buyer that the seller will not reply to the message in time during the tour, explaining in advance that the processing may be delayed, and indicating that the order will be processed as soon as possible.
3. Advance notice of leave: If the seller predicts that the order cannot be processed during the travel, he can inform the buyer in advance, explaining the specific time of leave and the delay time of order processing, so that the buyer can make corresponding decisions, such as whether to wait.
4. Temporary store closing: The seller can choose to temporarily close the store during the tour to avoid problems and complaints caused by the untimely processing of orders. Before closing the store, inform the buyer in advance and tell when to reopen.
It should be noted that no matter what treatment method is adopted, the seller should inform the buyer in advance as far as possible and handle any delayed orders as soon as possible to maintain good customer relations and reputation. In addition, the seller also needs to handle the order reasonably according to the regulations of Pinduoduo Platform to avoid violation. If more specific solutions are needed, it is recommended to consult the relevant regulations of Pinduoduo customer service or consulting platform.
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