Traditional Culture Encyclopedia - Travel guide - Bartender with technical grade standard for workers in tourism industry.
Bartender with technical grade standard for workers in tourism industry.
(No.16 [1996], Traveler, National Tourism Administration, March 29, 1996)
Bartender
Code: 4-1
Job name: Bartender
Job definition: cocktails are prepared and provided according to traditional and modern recipes and guests' requirements.
scope of application: bars or bars in restaurants, guesthouses, luxury cruise ships and other entertainment places.
grade line: this type of work is divided into primary, intermediate and advanced.
Apprenticeship: Apprenticeship lasts for 2 years (1 year for training and 1 year for probation). Knowledge requirements:
1. Be familiar with all the rules and regulations of this enterprise and bar, and understand the responsibilities, working procedures and working standards of this position.
2. Know the name, origin, main raw materials, taste, concentration and other knowledge of common wines and all kinds of soft drinks.
3. Understand the origin of cocktails and master the knowledge of popular cocktail preparation methods and technical operation.
4. understand the storage period and price of all kinds of drinks in this enterprise, and understand the checkout procedure.
5. Understand the performance and maintenance knowledge of common bar equipment, utensils and various utensils.
6. Have a certain knowledge of tourism, know the customs and etiquette of the main source countries, the living and eating habits and religious beliefs of different ethnic groups, and be familiar with the service reception etiquette.
7. Understand the basic knowledge of food hygiene and the Food Hygiene Law.
8. Understand the basic knowledge of service psychology and related service knowledge, as well as the collocation knowledge of drinks and food.
9. Be familiar with the common terms in bars and the foreign names of all kinds of wines and drinks.
Skill requirements:
1. Be able to basically judge the psychology of guests, actively introduce and promote all kinds of wines, drinks and snacks supplied in bars, and master their service methods.
2. master the basic bartending techniques, and be able to correctly prepare common cocktails.
3. master the production technology of common decorations and auxiliary materials, and the production method is correct.
4. master the production technology of common coffee and tea.
5. master the methods and techniques of opening bottles of wine and champagne correctly.
6. Be able to correctly use all the equipment, utensils and various utensils in the bar and carry out general maintenance.
7. Can clean and disinfect utensils and utensils.
8. master the working procedures and service standards of the bar.
9. Have the ability to independently complete the work of this position.
1. Be able to greet and greet foreign guests in a foreign language and have a simple conversation. Knowledge requirements:
1. Understand the brewing principle and production technology of world famous wines. Understand the storage and preservation knowledge of world famous wines; Familiar with the knowledge of wine identification.
2. be familiar with the main production techniques of cocktails.
3. Understand the environmental design and layout methods of various bars.
4. master certain knowledge of bar management and sales, and know the cost control and accounting of drinks.
5. Have rich knowledge of food hygiene and nutrition, and be familiar with the quality standards of wine and beverage.
6. Be familiar with the responsibilities, working procedures and standards of each post in the bar. Master the service knowledge and operating skill standards of various cocktail parties.
7. Have rich tourism knowledge, and be familiar with the eating habits and hobbies of major source countries. Understand the commodity knowledge related to catering service and the regulations and policies related to catering service.
8. Have a certain foreign language foundation and master the professional terminology knowledge of wine service.
skill requirements:
1. Be able to prepare various cocktails skillfully and correctly and make drinks according to the requirements of guests.
2. be able to master the method of identifying the quality of wine.
3. Can make all kinds of cocktail decorations reasonably, and can make fruit platters.
4. Have bar management ability, be able to design and organize general cocktail parties, and be able to conduct cost accounting.
5. Be able to accurately judge the psychology of guests and have strong ability to promote drinks.
6. Have certain contingency ability, and be able to properly handle unexpected events in the bar in time.
7. Ability to impart business skills and train junior bartenders.
8. Be able to have a foreign language conversation with foreign guests within the business scope. Knowledge requirements:
1. Have rich knowledge of wine, and basically master the knowledge of advanced wine such as champagne and wine. Master the theoretical knowledge of bartending systematically.
2. Have rich knowledge of public relations and marketing.
3. master the technology and principle of cocktail modulation.
4. basically master the brewing principle, production technology and quality standards of various famous wines in the world.
5. Have knowledge of bar management, and be familiar with the design and environmental layout of various bars.
6. Know more about the scientific knowledge related to this type of work, focus on the knowledge of restaurant service, and be familiar with the commodity knowledge related to catering service and the laws, regulations and policies related to catering service.
7. Have a basic knowledge of a foreign language and a preliminary knowledge of a second foreign language.
skill requirements:
1. master the technology of mixing wine, be able to skillfully prepare all kinds of world popular cocktails, and create new cocktail varieties with characteristics.
2. It can correctly identify the quality of various wines.
3. Be able to make cocktail decorations comprehensively and creatively.
4. Have the ability to operate and manage bars, and be able to skillfully design and guide all kinds of cocktail parties.
5. Be able to make accurate accounting and business statistics for cocktail parties.
6. Be able to accurately judge the psychology of guests, effectively promote wine, meet the requirements of guests in time, and be flexible and correctly handle various emergencies in the bar.
7. Ability to impart business skills and train intermediate bartenders; Be able to make wine lists of all kinds of bars; Able to write technical training materials.
8. Have a good expression ability in a foreign language, be fluent in foreign language conversation, and be able to have a simple conversation with foreign guests in a second foreign language.
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