Tourist complaint telephone number 123 18

Before the end of 20021,in principle, the numbers of "1230 1 national unified tourism information service telephone" and "12365438 cultural market report telephone" will be cancelled and changed to "12345 government service convenience hotline" to receive cultural tourism complaints. Other government service convenience hotlines set up by local cultural and tourism administrative departments should all be cancelled and merged into the local hotline 12345. In principle, local cultural and tourism administrative departments will no longer set up new government service convenience hotlines. In areas where the hotline 12345 has not been opened, the local telephone number 123 18 can be temporarily reserved to receive reports and complaints from the cultural and tourism markets.

In order to further integrate the channels for reporting complaints in the cultural and tourism markets, the original "123 18 national cultural market reporting platform" and "1230 1 national tourism complaints reporting platform" have been cancelled and integrated into the national cultural market technical supervision service platform "national cultural and tourism market online reporting complaint handling system". If you have filled in complaints and reports on the above two platforms in the early stage and need to inquire about the handling situation, please click "Inquire about Complaints and Reports" on the home page to inquire separately.