The importance of tourism consultation

tourist consultation points are generally set up in scenic spots, and there are special personnel to carry out consultation work.

The consulting work mainly includes:

1. When tourists ask about the scenic spots, introduce them to tourists and let them decide whether to go to the scenic spots.

2. Give directions, or introduce how to get to the scenic spots by bus.

3. Introduce the activities carried out in the scenic spot, such as preferential activities, performance items, souvenir promotion activities, etc.

4. Solve problems for tourists, such as tourists losing things and teams getting separated.

5. Accept tourists' complaints and suggestions, make records, and coordinate the scenic spot management personnel to solve them.

from this, we can see the importance of consultation: (1) to satisfy tourists, (2) to generate income through promotion in scenic spots, and (3) to understand tourists' needs and improve the work in scenic spots.