Tour guide eloquence skills (3)

The speaking speed should be controlled according to the specific situation of communication. In general occasions or when the mood is normal, medium speed is generally used; in solemn occasions or when the mood is relatively calm, slow speed is generally used; and in situations where the mood is ups and downs, the speaking speed is required to be faster. Tour guides should appropriately adjust their speaking speed according to different occasions so that tourists do not feel strenuous and create a sense of comfort.

3. Vividness

When describing natural and cultural landscapes, how can the tour guide guide tourists into the poetic and picturesque scene and make them resonate? What is emphasized here is explanation. The distinctness and vividness of the language used in the process. If the explanation is vivid and vivid, then tourists will reproduce the shape and spirit of things through psychological functions such as association or imagination, and then perceive and understand the intrinsic aesthetic value of things. Therefore, some people say: "Seeing the scenery is not as good as listening to the scenery." The vividness of language requires tour guides to pay attention to rhetoric and learn to appropriately use contrast, exaggeration, and metaphor on the basis of mastering rich landscape knowledge and language vocabulary. Metaphors, foils, comparisons and other techniques make the language artistic, colloquial and visual. It can create vivid language pictures through appropriate rhetorical skills, so as to achieve the effect of mutual understanding and resonance between the subject and the guest.

Case: Introducing the living habits of giant pandas: Giant pandas are naughty by nature and like to climb trees, roll around, and drink water. Climbing trees is to avoid predators and enjoy the sunshine in the trees. In order to satisfy its drinking habit, most of its homes are located in places with clear springs and flowing water, so that it can drink freely at any time. When the weather is freezing, pandas break the ice with their forepaws to drink water. During the dry season, it will go down to deep valleys in search of clean water, and drink repeatedly until its belly becomes bloated and makes it difficult to walk, and then reluctantly staggers away. Sometimes they simply lie down by the stream, looking like a drunkard, which the locals call "Panda Drunken". ?

Analysis: Here the tour guide skillfully uses rhetorical techniques such as personification and metaphor, and the naughty, cute and naive image of the giant panda emerges, thus achieving a vivid effect.

4. Interestingness

The interestingness of the tour guide’s language is mainly reflected in his humorous or witty speaking style. It works through metaphor. Use various techniques such as exaggeration, symbolism, allegory, pun, homophony, and humor, etc., and use wit. Concise and humorous language reveals and criticizes various contradictions and unreasonable phenomena in real life with a smile and candidness.

In guided tours, the witty nature of language also has a unique form of humor, which is light-hearted joking or good-natured amusement. In terms of effect, humorous language can liven up the atmosphere. The flexible use of humorous language by tour guides has a very obvious effect on activating the team atmosphere and enriching tour guide activities. Especially during long-distance travel, this approach can show the effect of eliminating fatigue and invigorating the spirit, allowing tourists to spend a happy time in relaxed laughter.

5. Emotionality

Tour guides often need to introduce the landscape before and after tourists enter the state of aesthetic observation. This introduction is not abstract or stylized, but Vivid and emotional. Therefore, the tour guide's language must be emotional, which must be displayed through the tour guide's eyes, gestures, and facial expressions. The emotional nature of language is reflected in the fact that tour guides should move with the scenery, like to play tour guides, be moved by emotions, and impress tourists with emotions. The language of a tour guide should not be simple, abstract or stylized, but should be vivid and emotional. In the process of guiding, if you want to arouse the excitement of tourists, you must use emotion and reason in your explanation. In other words, you must be sincere and sincere. Honorifics and modest words can help convey friendship and affection, but you should pay attention to respecting the other person's customs and language habits, and also be suitable for your own identity; Eastern and Western idioms, proverbs, and famous quotes can often play a finishing touch. It can also improve the taste of the tour guide's explanation, make the tour guide's conversation appear elegant, and make tourists feel good. However, it must be correct, complete, and appropriate. Arty words will only attract ridicule.

The emotional nature of language not only refers to the emotional signals transmitted by vocal exclamations, but also includes the intuitive emotional expressions of silent language, such as eyes, gestures, facial expressions, etc. This is because people’s emotions and desires can often be seen in their eyes. It is revealed in the intensity of gestures and changes in facial lines.

Section 3: Tour guide language expression skills

1. Tour guide’s eloquence skills for questioning

Questioning skills are a technique that uses technical interrogative sentences to raise doubts and explain. . The so-called technical questions refer to questions that can create an atmosphere in a specific tour guide, highlight the content and key points of the explanation, and make the expression vivid, unique and interesting.

Wonderful case 1

Question: What is the most prominent feature of Sichuan cuisine?

Answer: This is because chefs are good at mastering the dialectics of seasoning and achieving The taste has different shades: it should be strong, it should be strong, it should be light, it should be light, it should be light, it should be light, it should be strong, it should be thick but not greasy, it should be light but not thin, the variations are endless.

?For example, the same "tofu" can be made into spicy tofu with strong flavor, refreshing and delicious mushroom tofu, or even hundreds of tofu dishes with different production methods and flavors. Crispy rice is originally a leftover from cooking, but the chef fried it until it was crispy and golden, and made it into crispy pork slices, crispy sea cucumber, etc. With the rustling sound when serving, the diners were refreshed. Enjoying this dish is simply an artistic pleasure. Through careful preparation of famous dishes such as "Zhangcha Duck", "Fish-flavored Lobster", "Tianfu Beef Tendon", "Jar Pork", "Dongpo Elbow", etc., they are fat but not greasy, crispy but not raw, and fragrant but not fragrant. Boring, crisp but not loose? Tasting such delicacies will trigger people's reverie about the philosophy of life. The delicious color and deliciousness of Sichuan cuisine are not only accepted by people from the south and north of China, but also by many diners from all over the world. When some foreign friends enjoy Sichuan cuisine, they even say it is a rare delicacy. They are not eating food, but "eating" the long Chinese culture. (Zhang Sibing et al. "Chengdu")

When we introduce scenic spots, we can also often use this technique. In the questions and answers, we not only leave enough room for imagination for tourists, but also allow them to The tour guide gave a vivid explanation, which played a role in blending the scenes.

Wonderful Case 2

What is the beauty of Hasuhai? What is so special about it?

Let me introduce it to you: < /p>

In a nutshell, it is the fusion of natural beauty, humanistic beauty and its unique products. The most outstanding feature of the natural beauty of Hasuhai is the dense emerald green reeds standing in the lake. If the lotus with infinite blue leaves touching the sky and distinctive red reflecting the sun is a unique landscape of West Lake, then the vast reeds connected with the green water can be said to be a unique feature of Ha Suhai. It is the green reeds that account for one-fifth of the lake surface that embellish Hasuhai Lake in a poetic and picturesque way. You see, on the vast lake, the naturally scattered reeds make the space circulate, visually comfortable, isolated and rich in layers. The reeds in the lake are blurred and swaying, and the blue sky and white clouds fly in the distance. This natural scenery makes People can’t see through it and can’t see enough. A poet in the tourism industry praised the landscape of Hasuhai Ludang and said: "In the middle of the Tumo River, there is a vast ocean and a sea of ??jade, at the southern foot of Yinshan Mountain." The blue water is full of waves, fishing boats are dotted, yachts are accompanied by gulls and herons, the sky is covered with reeds, surrounded by green shade, and there is an epiphany in the south of the Yangtze River beyond the Great Wall. Just love and hope, boundless beauty, intoxicating the heart and spleen. ?Comrade Buhe, now Vice Chairman of the National People's Congress, once wrote a poem by Ha Suhai: ?The sound of motors scares the ducks, and the waves of boats shake the shadows of mountains. Looking at the sea, the sky is blue, and the reeds are lush and green beside the water. ?It can be seen that the reeds of Hasuhai have left a deep and beautiful impression in people's minds! The reeds of Hasuhai also have high practical value. According to statistics, Hasuhai can provide the society with 4,000 to 5,000 tons of high-quality reeds every year. Because reed bones are hard and elastic, they are used as high-quality raw materials for weaving and papermaking.