Traditional Culture Encyclopedia - Travel guide - How to test the certificate of tourism planner
How to test the certificate of tourism planner
Dispatch is the most important position in travel agencies, as the name implies, it is planning and dispatching, that is to say, people who plan to arrange team trips and reception matters are generally held by people who have been working in China for many years.
This job requires people to know every link of travel (including the characteristics of scenic spots, the distance of travel, the time of travel, the conditions of hotels and so on). ), and the most important thing is patience, persistence and carefulness.
Specific work plan:
1. After receiving the plan, the dispatcher should read it carefully, confirm it with a written receipt, and input the plan into the computer in time.
2. Issue and implement the reception plan and change notice of the tour group, arrange the food, accommodation, transportation, purchase and entertainment of the tour group as required, and be responsible for the approval and implementation of the customized room project;
3. To implement the prison reception plan and help deal with various problems encountered by the tour group, it is necessary to upload information, release information and work together;
4. Responsible for the implementation of special requirements such as visiting, visiting and calling;
5. Assist the selection, evaluation and handling of unqualified services of relevant cooperative units;
6, to participate in business training and assessment, improve the level of work and service quality;
7. Accompany the reception instructions and complete other tasks assigned by the department manager.
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