Traditional Culture Encyclopedia - Travel guide - Travel complaint telephone number 1230 1 or 123 15.
Travel complaint telephone number 1230 1 or 123 15.
Consumers can also call 123 15 consumer complaint hotline to protect their rights. When making a phone call, they can call the accident site directly 123 15. The phone number is the local phone number and 123 15.
1230 1 Is the travel complaint useful?
It's no use calling the hotline 1230 1 to complain about travel problems. The telephone number 1230 1 is a complaint telephone number for tourism services provided by the Ministry of Culture and Tourism, but on 202 11,the Ministry of Culture and Tourism announced that the platform 1230 1 needed to be cancelled as a whole./kloc Therefore, the consumer complained that the travel service of 1230 1 is invalid, and now the phone of 1230 1 cannot be connected.
The tourist complaint telephone number 1230 1.1kloc-0/is a national tourist service hotline with all-media interaction (including voice, WeChat service number and city service, Alipay city service,12301website, official website of China National Tourism Administration). On September 20 15, 1230 1 national smart travel service platform (1230 1 platform) was officially put into operation. It is a trusted service aggregation platform connecting travelers, practitioners and supervisors, and it is the first national travel company built by PPP mode in national ministries and commissions. 1230 1 platform has realized the centralized acceptance of tourism consultation complaints in 3 provinces of China. Visitors can call 1230 1 voice phone, 1230 1 wechat official account, wechat city service, AliPay city service, and the official website of China Tourism Administration. 1230 1 the national tourist service hotline also shares information with 123 15, 12345 and 12308 China citizens' consular protection hotlines in some domestic provinces and cities, thus protecting the rights and interests of tourist consumers to the maximum extent.
The Measures for Handling Tourist Complaints stipulates that for major urgent appeals that do not constitute effective complaints or tourists' travel itinerary, the specific contents include: major problems such as staying in the travel itinerary, no room in the hotel, and inability to enter the park in the scenic spot. Under the authorization of the tourism supervision department, 1230 1 will inform the tourism enterprises of relevant information to help tourists solve problems in real time and enhance the tourist experience. Record the tourists' demands that constitute effective complaints and submit them to the national tourism complaint reporting platform, track the work orders uploaded to the national tourism complaint reporting platform, provide tourists with dynamic information on complaint handling according to tourists' requirements, and pay regular visits to complainants for closed complaints. ?
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