How to get a refund for Oriental shopping?

If the product is returned for personal reasons, and it has not been used and will not affect the secondary sales (the original packaging of the product has not been opened), it is supported to return the product within 7 days from the date of sales without reason.

In addition, you can get a cash rebate by going to cj official website or Oriental Taobao through Huihui.com, which is equivalent to much cheaper price. Some even get coupons.

1. Oriental cj returns are not applicable to goods that have no reason to return within 7 days. The following goods can be returned if they have quality problems.

1. Personal customized goods.

2. Digital products such as audio-visual products and computer software that you downloaded or unpacked online.

3 clothes, shoes and hats are damaged or washed.

4. Diamonds, gold, watches, jewelry, luxury goods, collectibles and personal ornaments.

5. Food (including fresh and perishable products), health products and virtual goods.

6. Deliver newspapers and periodicals.

7. The original packaging of mobile phone, camera and notebook products has been opened, powered on, added with water, inserted into the card slot, loaded with batteries and started.

8. Cars, travel, insurance and ticketing.

9. The returned goods are in poor condition.

10. Other goods that are not suitable for return according to the nature of the goods and confirmed by you at the time of purchase.

Two. Oriental cj returns are not refundable, and the following situations are not refundable.

1. Any goods sold by non-Oriental shopping.

2. Overinsured goods (goods that have exceeded the warranty period of three guarantees).

3. Commodity quality problems caused by unauthorized maintenance, misuse, collision, negligence, abuse, liquid intake, accident, alteration and incorrect installation, or tearing or altering labels, machine serial numbers, anti-counterfeiting labels, etc.

4. Unable to provide three-guarantee vouchers such as commodity warranty cards, or the information of three-guarantee vouchers is inconsistent with the commodities or has been altered.

5. The original package of the sealed product is opened, and the disposable seal or adhesive tape is damaged (except for quality problems).

6. The product has been used (except for quality problems).

7. The goods are worn, damaged, used, washed, defiled or damaged.

8. Items that are normally worn.

9. Any quality problems caused by improper use and storage of goods.

10. Product identification, packaging, tag, three-guarantee card, instruction manual, invoice, gifts and accessories are missing.

1 1. Others that should not be returned according to law.

Three. Oriental cj return rules

1. Detailed Rules for the Return of Personal Care and Beauty Products

1) Once the goods are sold, there is no reason to return them within 7 days if there is no quality problem.

2) The goods can be exchanged within 7 days from the date of actual receipt and within 15 days.

Four, Oriental cj return processing flow:

Send the written identification (if you have allergic problems, you need to provide relevant hospital certificates), attachments, brochures, shopping vouchers, packaging and commodities back to our company for return and exchange procedures.

If the customer has questions about the product quality when using it, please issue a written appraisal, and we will handle it according to national laws and regulations.

3) Precautions

Goods whose shelf life is about to expire or whose outer packaging is harmful to all activities included in the clearance will not be returned.

In case of allergic problems, you need to provide relevant certificates from the hospital to return the goods.

Goods damaged due to personal reasons (such as modifying size, washing, oiling leather goods, embroidery, wearing for a long time, etc.). ) Not refundable.